Statistics for Business & Economics
Statistics for Business & Economics
16th Edition
ISBN: 9781337325448
Author: Anderson
Publisher: CENGAGE C
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Textbook Question
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Chapter 19, Problem 22SE

Managers of 1200 different retail outlets make twice-a-month restocking orders from a central warehouse. Past experience shows that 4% of the orders result in one or more errors such as wrong item shipped, wrong quantity shipped, and item requested but not shipped. Random samples of 200 orders are selected monthly and checked for accuracy.

  1. a. Construct a control chart for this situation.
  2. b. Six months of data show the following numbers of orders with one or more errors: 10, 15, 6, 13, 8, and 17. Plot the data on the control chart. What does your plot indicate about the order process?
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Chapter 19 Solutions

Statistics for Business & Economics

Ch. 19.2 - A process that is in control has a mean of = 12.5...Ch. 19.2 - Twenty-five samples, each of size 5, were selected...Ch. 19.2 - Twenty-five samples of 100 items each were...Ch. 19.2 - A process sampled 20 times with a sample of size 8...Ch. 19.2 - Temperature is used to measure the output of a...Ch. 19.2 - A quality control process monitors the weight per...Ch. 19.2 - The Goodman Tire and Rubber Company periodically...Ch. 19.2 - Over several weeks of normal, or in-control,...Ch. 19.2 - An airline operates a call center to handle...Ch. 19.3 - For an acceptance sampling plan with n = 25 and c...
Ch. 19.3 - Consider an acceptance sampling plan with n = 20...Ch. 19.3 - Repeat exercise 11 for the acceptance sampling...Ch. 19.3 - Refer to the KALI problem presented in this...Ch. 19.3 - To inspect incoming shipments of raw materials, a...Ch. 19 - Samples of size 5 provided the following 20 sample...Ch. 19 - Product filling weights are normally distributed...Ch. 19 - Twenty-five samples of size 5 resulted in x = 5.42...Ch. 19 - The following are quality control data for a...Ch. 19 - The following were collected for the Master Blend...Ch. 19 - An insurance company samples claim forms for...Ch. 19 - Managers of 1200 different retail outlets make...Ch. 19 - An n = 10, c = 2 acceptance sampling plan is being...Ch. 19 - Prob. 24SE
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