PROBLEM 1A−4 Quality Cost Report LO1−7, LO1−8
page 66
In response to intensive foreign competition, the management of Florex Company has attempted over the past year to improve the quality of its products. A statistical process
Costs (in thousands) | ||
Last Year | This Year | |
Inspection | $750 | $900 |
Quality engineering | $420 | $570 |
$210 | $240 | |
Rework labor | $1050 | $1500 |
Statistical process control | $0 | $180 |
Cost of field servicing | $1200 | $900 |
Supplies used in testing | $30 | $60 |
Systems development | $480 | $750 |
Warranty repairs | $3600 | $1050 |
Net cost of scrap | $630 | $1125 |
Product testing | $810 | $1,200 |
Product recalls | $2,100 | $750 |
Disposal of defective products | $720 | $975 |
Sales have been flat over the past few years, at $75,000,000 per year. A great deal of money has been spent in the effort to upgrade quality, and management is anxious to see whether or not the effort has been effective.
Required:
- Prepare a quality cost report that contains data for both this year and last year. Carry percentage computations to two decimal places.
- Prepare a bar graph showing the distribution of the various quality costs by category.
- Prepare a written evaluation to accompany the reports you have prepared in (1) and (2) above. This evaluation should discuss the distribution of quality costs in the company, changes in this distribution that you see taking place, the reasons for changes in costs in the various categories, and any other information that would be of value to management.
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Managerial Accounting
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