EBK PRINCIPLES OF OPERATIONS MANAGEMENT
EBK PRINCIPLES OF OPERATIONS MANAGEMENT
10th Edition
ISBN: 8220102744059
Author: HEIZER
Publisher: PEARSON
Question
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Chapter 2, Problem 10P

a)

Summary Introduction

To determine: The suitable outsourcing provider for logistics services using factor- rating method.

Introduction:

Factor-rating method:

The factor-rating method is a quantitative approach to make a decision from various alternatives such that the decision is beneficial to the firm involved. This method is utilized to decide on new layout, new locations, best supplier, outsourcing providers etc.

b)

Summary Introduction

To determine: The suitable outsourcing provider for logistics services using factor- rating method when the weights are changed.

Introduction:

Factor-rating method:

The factor-rating method is a quantitative approach to make a decision from various alternatives such that the decision is beneficial to the firm involved. This method is utilized to decide on new layout, new locations, best supplier, outsourcing providers etc.

c)

Summary Introduction

To determine: The suitable outsourcing provider for logistics services using factor- rating method when there is 10% increase in Overnight Shipping ratings.

Introduction:

Factor-rating method:

The factor-rating method is a quantitative approach to make a decision from various alternatives such that the decision is beneficial to the firm involved. This method is utilized to decide on new layout, new locations, best supplier, outsourcing providers etc.

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paper tape binder memo pads pens depart 1 10 4 3 5 6 depart 2 7 2 2 3 8 depart 3 4 5 1 0 10 depart 4 0 3 4 5 5   supplier 1 supplier 2 paper 2 3 tape 1 1 binder 4 3 memo pads 3 3 pens 1 2 a)Use matrix multiplication to get a matrix showing the comparative costs for each department for the products from the two suppliers. (b)  Find the total cost over all departments to buy products from each supplier. From which supplier should the company make the purchase?
Fernando Garza's firm wishes to use factor rating to help select an outsourcing provider of logistics services.a) With weights from 1- 5 (5 highest) and ratings 1- 100 (100 highest), use the following  table to help Garza make his decision:                                                                                                                 b) Garza decides to increase the weights for quali ty, delivery, and cost to I 0, 6, and 4, respectively. How does tllis change your concl usions? Why?c) If Overnight Shipping's ra tings for each of the factors increase by I 0%, what are the new results?
Firm performance will increase if a good information system is installed for the reverse logisticssystem. Do you agree? Why?
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