Operations Management-With Myomlab Access
11th Edition
ISBN: 9780133130768
Author: HEIZER
Publisher: PEARSON
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Textbook Question
Chapter 2, Problem 11P
Walker Accounting Software is marketed to small accounting firms throughout the U.S. and Canada. Owner George Walker has decided to outsource the company's help desk and is considering three providers: Manila Call Center (Philippines), Delhi Services (India), and Moscow Bell (Russia). The following table summarizes the data Walker has assembled. Which outsourcing firm has the best rating? (Higher weights imply higher importance and higher ratings imply more desirable providers.)
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Walker Accounting Software is marketed to small accounting firms throughout the U.S. and Canada. Owner George Wa lker has decided to outsource the company's help deskand is considering three providers: Manila Call Center (Philippines), Delhi Services (India), and Moscow Bell (Russia).The following table summarizes the data Walker has assembled. Which outsourcing firm has the best rating? (Higher weights imply higher importance and higher ratings imply more desirable providers.
A supply chain manager faced with choosing among four possible locations has assessed each location according to the following criteria, where the weights reflect the importance of the criteria.
Location
Criteria
Weight
1
2
3
4
Raw material availability
0.06
P
VG
OK
VG
Infrastructute
0.07
P
G
VG
OK
Transportation costs
0.33
G
P
OK
P
Labor relations
0.25
VG
G
P
OK
Quality of life
0.29
G
OK
P
VG
VG = Very good 5 pts; G = Good 4 pts; OK = Acceptable 3 pts ; P = Poor 1 pt.
Using this information, determine the best and the worst location. Round your answers to two decimal places.
Location
Total Points
1
2
3
4
______ is the best location and _______ is the worst location.
DEF Corporation is an online shopping platform based in Australia. What factor would be least appropriate to consider in a merger and acquisition?a. The service provided by a target firm involved in IT solutionsb. The size and profitability of the target firm when it plans close the latter and decrease competition.c. The synergies obtained from a target firm that provides a somewhat related product or serviced. The geography and region of the target firm when it plans to expand to a more global market
Chapter 2 Solutions
Operations Management-With Myomlab Access
Ch. 2 - Based on the descriptions and analyses in this...Ch. 2 - Prob. 2DQCh. 2 - Prob. 3DQCh. 2 - Prob. 4DQCh. 2 - Prob. 5DQCh. 2 - Prob. 6DQCh. 2 - Prob. 7DQCh. 2 - As a library or Internet assignment, identify the...Ch. 2 - Prob. 9DQCh. 2 - Prob. 10DQ
Ch. 2 - Prob. 11DQCh. 2 - Prob. 12DQCh. 2 - Prob. 13DQCh. 2 - Prob. 14DQCh. 2 - Prob. 15DQCh. 2 - Prob. 16DQCh. 2 - Prob. 17DQCh. 2 - Prob. 18DQCh. 2 - Prob. 1PCh. 2 - Within the food service industry (restaurants that...Ch. 2 - Prob. 3PCh. 2 - Prob. 4PCh. 2 - Identify how changes in the external environment...Ch. 2 - Prob. 6PCh. 2 - Prob. 7PCh. 2 - Prob. 8PCh. 2 - Prob. 9PCh. 2 - Prob. 10PCh. 2 - Walker Accounting Software is marketed to small...Ch. 2 - Rao Technologies, a California-based high-tech...Ch. 2 - Prob. 1CSCh. 2 - Prob. 2CSCh. 2 - Prob. 3CSCh. 2 - Strategy at Regal Marine Video Case Regal Marine,...Ch. 2 - Prob. 1.2VCCh. 2 - Prob. 1.3VCCh. 2 - Prob. 1.4VCCh. 2 - Prob. 2.1VCCh. 2 - Prob. 2.2VCCh. 2 - Prob. 2.3VCCh. 2 - Prob. 3.1VCCh. 2 - Prob. 3.2VCCh. 2 - Prob. 3.3VCCh. 2 - Prob. 3.4VC
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