Essentials of Business Analytics (MindTap Course List)
Essentials of Business Analytics (MindTap Course List)
2nd Edition
ISBN: 9781305627734
Author: Jeffrey D. Camm, James J. Cochran, Michael J. Fry, Jeffrey W. Ohlmann, David R. Anderson
Publisher: Cengage Learning
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Chapter 2, Problem 7P

Consumer complaints are frequently reported to the Better Business Bureau. Industries with the most complaints to the Better Business Bureau are often banks, cable and satellite television companies, collection agencies, cellular phone providers, and new car dealerships. The results for a sample of 200 complaints are in the file BBB.

  1. a. Show the frequency and percent frequency of complaints by industry.
  2. b. Which industry had the highest number of complaints?
  3. c. Comment on the percentage frequency distribution for complaints.
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Essentials of Business Analytics (MindTap Course List)

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