FINANCIAL+MANG.-W/ACCESS PRACTICE SET
13th Edition
ISBN: 9781337575614
Author: WARREN
Publisher: CENGAGE L
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Chapter 22, Problem 22.2CP
To determine
To write: A brief memorandum to the company president, providing suggestions on how to improve the company’s performance measurement system.
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Students have asked these similar questions
Reid Company would like to implement a balanced scorecard performance measurement system. Its senior management team has
assembled the measures shown below for possible inclusion in its scorecard.
Required:
For each measure, indicate by placing an X in the appropriate column whether it would most likely be classified in the learning and
growth, internal business process, customer, or financial category of the company's balanced scorecard.
Learning
&
Growth
Internal
Business
Process
Item
Customer
Financial
Ex. Employee absenteeism rate
X
1. Sales from new customers
2. Customer defection rate
3. Average fuel cost per sales dollar
4. Average number of workplace accidents per employee
5. Delivery cycle time
6. Average training hours per employee
7. Number of job applicants from under-represented groups
Percent of customers that strongly agree with the statement
8.
"Your employees treated me courteously."
9. Return on assets
Percent of customers that strongly agree with the statement
"Your…
Balanced scorecards use both financial and nonfinancial measures to evaluate employees.
The four categories of a balanced scorecard are financial perspective, internal business perspective, customer perspective, and learning and growth perspective.
Are the above statements True / False?
If the above statements are true then what are:
the financial perspective
the internal business perspective
the customer perspective
the learning and growth perspective
The primary reason for using a performance measure, such as ROI, is to:
10
Multiple Choice
Ask
Motivate organizatlons to embrace strategic plans that are consistent with employee goals.
Motivate employees to hold stock In the company for long-term perlods.
Motivate the CEO and CFO to maintaln their stock holdings In the company.
Motivate employees to make decisions consistent with goals and objectives of the organization.
Chapter 22 Solutions
FINANCIAL+MANG.-W/ACCESS PRACTICE SET
Ch. 22 - What are the basic objectives in the use of...Ch. 22 - What is meant by reporting by the principle of...Ch. 22 - Prob. 3DQCh. 22 - The materials cost variance report for Nickols...Ch. 22 - Prob. 5DQCh. 22 - Prob. 6DQCh. 22 - Prob. 7DQCh. 22 - A. Describe the two variances between the actual...Ch. 22 - If variances are recorded in the accounts at the...Ch. 22 - Briefly explain why firms might use non financial...
Ch. 22 - Direct materials variances Lo-bed Company produces...Ch. 22 - Direct materials variances Dvorak Company produces...Ch. 22 - Prob. 22.2APECh. 22 - Prob. 22.2BPECh. 22 - Prob. 22.3APECh. 22 - Prob. 22.3BPECh. 22 - Prob. 22.4APECh. 22 - Prob. 22.4BPECh. 22 - Prob. 22.5APECh. 22 - Prob. 22.5BPECh. 22 - Prob. 22.6APECh. 22 - Income statement with variances Prepare a 2016...Ch. 22 - Prob. 22.7APECh. 22 - Prob. 22.7BPECh. 22 - Prob. 22.1EXCh. 22 - Standard product cost Wood You Lie To Me Furniture...Ch. 22 - Budget performance report Genie in a Bottle...Ch. 22 - Direct materials variances The following data...Ch. 22 - Direct materials variances Silicone Engine Inc....Ch. 22 - Standard direct materials cost per unit from...Ch. 22 - Standard product cost, direct materials variance...Ch. 22 - Direct labor variances The following data relate...Ch. 22 - Direct labor variances Greeson Clothes Company...Ch. 22 - Prob. 22.11EXCh. 22 - Direct labor standards for a service company One...Ch. 22 - Direct labor variances for a service company...Ch. 22 - Direct materials and direct labor variances At the...Ch. 22 - Flexible overhead budget Leno Manufacturing...Ch. 22 - Flexible overhead budget Wiki Wiki Company has...Ch. 22 - Factory overhead cost variances The following data...Ch. 22 - Factory overhead cost variances Blumen Textiles...Ch. 22 - Factory overhead variance corrections The data...Ch. 22 - Factory overhead cost variance report Tannin...Ch. 22 - Recording standards in accounts Cioffi...Ch. 22 - Recording standards in accounts "The Assembly...Ch. 22 - Prob. 22.23EXCh. 22 - Nonfinancial performance measures Diamond Inc. is...Ch. 22 - Prob. 22.25EXCh. 22 - Direct materials and direct labor variance...Ch. 22 - Flexible budgeting and variance analysis I Love My...Ch. 22 - Direct materials, direct labor, and factory...Ch. 22 - Factory overhead cost variance report Tiger...Ch. 22 - Standards for nonmanufacturing expenses Code Head...Ch. 22 - Direct materials and direct labor variance...Ch. 22 - Flexible budgeting and variance analysis I'm...Ch. 22 - Direct materials, direct labor, and factory...Ch. 22 - Factory overhead cost variance report Feeling...Ch. 22 - Prob. 22.5BPRCh. 22 - Prob. 1CPPCh. 22 - Ethics in Action Dash Riprock is a cost analyst...Ch. 22 - Prob. 22.2CPCh. 22 - Variance interpretation You have been asked to...Ch. 22 - Variance interpretation Vanadium Audio Inc. is a...
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