OPERATIONS MANAGEMENT
2nd Edition
ISBN: 9781260238877
Author: CACHON
Publisher: RENT MCG
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Question
Chapter 3, Problem 1CQ
Summary Introduction
To identify: The question that would be asked in the process analysis of a college admissions office.
Expert Solution & Answer
Explanation of Solution
Correct option: (b)
Correct answer:
How long does it take the office to process an application?
Justification:
Process analysis is the detailed breakdown of the various activities carried out in a process. In the given scenario, the process to be analyzed is the college admissions office activity. The activity to be analyzed in the admissions office is the processing of application forms for the admission activity. Hence, the time taken to process an admission application will be the appropriate question to be asked.
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Students have asked these similar questions
Which of the following questions would be asked in a process analysis of a collegeadmissions office?a. When was the college founded?b. How long does it take the office to process an application?c. How much is the yearly tuition at the college?d. How long does it take the average student to complete a degree program at the college?
Both the average flow rate and average flow time of a process are increased by 50%, what will be the percentage change in the average number of units (inventory) in the process
(a) 125%
(b) 50%
(c) Cannot be determined
(d) 225%
Give 5 answers to each question.
a. In a call that falls under the category of "customer care call," what should an agent always keep in mind or do?
b. In a call that falls under the category of "collection call," what should an agent always keep in mind or do?
Chapter 3 Solutions
OPERATIONS MANAGEMENT
Ch. 3 - Prob. 1CQCh. 3 - Prob. 2CQCh. 3 - Prob. 3CQCh. 3 - Prob. 4CQCh. 3 - You observe a long line at the airport security....Ch. 3 - Prob. 6CQCh. 3 - What is the maximum utilization a resource can...Ch. 3 - Is the capacity of the bottleneck larger than,...Ch. 3 - Prob. 9CQCh. 3 - You observe a vehicle registration department at...
Ch. 3 - Prob. 1PACh. 3 - A community health systems nurse team consists of...Ch. 3 - Consider a process consisting of three resources....Ch. 3 - Prob. 4PACh. 3 - Prob. 5PACh. 3 - Prob. 6PACh. 3 - Prob. 7PACh. 3 - Consider a four-step serial process with...Ch. 3 - Consider a four-step serial process with the...Ch. 3 - Prob. 10PACh. 3 - Prob. 11PACh. 3 - Prob. 12PACh. 3 - The Tesla Model S, one of the most sought-after...Ch. 3 - The Tesla Model S, one of the most sought-after...Ch. 3 - The Tesla Model S, one of the most sought-after...Ch. 3 - The Tesla Model S, one of the most sought-after...
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