Accounting Information Systems
10th Edition
ISBN: 9781337619202
Author: Hall, James A.
Publisher: Cengage Learning,
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Question
Chapter 3, Problem 20P
To determine
Discuss the application input controls that are needed to ensure that orders are entered accurately into the system. Also, discuss the difference in control measures between the batch and real time processing.
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Create a flowchart for the following telephone-ordering process at a retail chain that specializes in selling books and music CDs.
It provides an ordering system via the telephone to its time-sensitive customers besides its regular store sales.
The automated system greets customers, asks them to choose a tone or pulse phone, and routes them accordingly.
The system checks to see whether customers have an existing account.
They can wait for the service representative to open a new account.
Customers choose between order options and are routed accordingly.
Customers can cancel the order.
Finally, the system asks whether the customer has additional requests; if not, the process terminates.
Create a flowchart for the following telephone-ordering process at a retail chain that specializes in selling books and music CDs. It provides an ordering system via the telephone to its time-sensitive customersbesides its regular store sales. First, the automated system greets customers and identifies whether they have a tone or pulse phone. Customers choose 1 if they have a tone phone; otherwise, they wait for the first available service representative to process their request. If customers have a tone phone, they complete their request by choosing options on the phone. First, the system checks to see whether customers have an existing account.Customers choose 1 if they have an existing account or choose 2 if they want to open a new account. Customers wait for the service representative to open a new account if they choose 2. Next, customers choose between the options of making an order, canceling an order, or talking to a customer representative for questions and/or complaints. If…
The following narrative describes the processing of customer mail orders at Eye- Dee- A- Pet, Inc.: Eye- Dee- A- Pet, Inc. is a small manufacturing operation engaged in the selling of digital identification chips that can be implanted into household pets, such as cats and dogs. Customers (e. g., veterinary clinics, animal hospitals) send orders by mail to the sales order department, where sales order clerks open the orders and review them for accuracy. For each order, the clerks enter the customer number, and the computer displays the customer record. The clerk matches the customer information on the screen with the customer order. Assuming that they match, the clerk enters the items and quantities being ordered. The computer edits the order by comparing the input data to customer and inventory master data. Assuming that the order passes the edits, the computer records the order on the sales event data and the sales order master data and then updates the inventory to allocate the…
Chapter 3 Solutions
Accounting Information Systems
Ch. 3 - What is ethics?Ch. 3 - Prob. 2RQCh. 3 - Prob. 3RQCh. 3 - Prob. 4RQCh. 3 - What are the three ethical principles that may...Ch. 3 - What is computer ethics?Ch. 3 - Prob. 7RQCh. 3 - Prob. 8RQCh. 3 - What are the computer ethical issues regarding...Ch. 3 - What are the computer ethical issues regarding...
Ch. 3 - What are the computer ethical issues regarding...Ch. 3 - Prob. 12RQCh. 3 - What are the computer ethical issues regarding the...Ch. 3 - Prob. 14RQCh. 3 - Prob. 15RQCh. 3 - What are the computer ethical issues regarding...Ch. 3 - Prob. 17RQCh. 3 - Prob. 18RQCh. 3 - Name the three fraud-motivating forces.Ch. 3 - Prob. 20RQCh. 3 - Prob. 21RQCh. 3 - Prob. 22RQCh. 3 - Prob. 23RQCh. 3 - What is lapping?Ch. 3 - Prob. 25RQCh. 3 - What is bribery?Ch. 3 - What is economic extortion?Ch. 3 - Prob. 28RQCh. 3 - Define check tampering.Ch. 3 - What is billing (or vendor) fraud?Ch. 3 - Prob. 31RQCh. 3 - Prob. 32RQCh. 3 - Prob. 33RQCh. 3 - Prob. 34RQCh. 3 - Prob. 35RQCh. 3 - Prob. 36RQCh. 3 - Prob. 37RQCh. 3 - Prob. 38RQCh. 3 - Prob. 39RQCh. 3 - Prob. 40RQCh. 3 - Prob. 41RQCh. 3 - Give one example of an error that a check digit...Ch. 3 - Prob. 43RQCh. 3 - Prob. 44RQCh. 3 - What is the objective of a transaction log?Ch. 3 - Prob. 46RQCh. 3 - Prob. 47RQCh. 3 - Prob. 48RQCh. 3 - Prob. 49RQCh. 3 - Prob. 50RQCh. 3 - Distinguish between ethical issues and legal...Ch. 3 - Prob. 2DQCh. 3 - Prob. 3DQCh. 3 - Prob. 4DQCh. 3 - Prob. 5DQCh. 3 - The estimates of losses annually resulting from...Ch. 3 - Prob. 7DQCh. 3 - Prob. 8DQCh. 3 - Prob. 9DQCh. 3 - Prob. 10DQCh. 3 - Prob. 11DQCh. 3 - Prob. 12DQCh. 3 - Prob. 13DQCh. 3 - Prob. 14DQCh. 3 - Distinguish between exposure and risk.Ch. 3 - Prob. 16DQCh. 3 - Prob. 17DQCh. 3 - Prob. 18DQCh. 3 - Prob. 19DQCh. 3 - Prob. 20DQCh. 3 - Prob. 21DQCh. 3 - Prob. 22DQCh. 3 - Prob. 23DQCh. 3 - Prob. 24DQCh. 3 - Prob. 25DQCh. 3 - Prob. 26DQCh. 3 - Prob. 27DQCh. 3 - Prob. 28DQCh. 3 - Explain the problems associated with inappropriate...Ch. 3 - Prob. 30DQCh. 3 - Prob. 31DQCh. 3 - Prob. 32DQCh. 3 - Prob. 33DQCh. 3 - Prob. 34DQCh. 3 - Prob. 35DQCh. 3 - Prob. 36DQCh. 3 - Prob. 37DQCh. 3 - Prob. 1MCQCh. 3 - Prob. 2MCQCh. 3 - Prob. 3MCQCh. 3 - Prob. 4MCQCh. 3 - Prob. 5MCQCh. 3 - Prob. 6MCQCh. 3 - Prob. 7MCQCh. 3 - Prob. 8MCQCh. 3 - Prob. 10MCQCh. 3 - Prob. 12MCQCh. 3 - Which of the following controls would best prevent...Ch. 3 - Prob. 14MCQCh. 3 - Prob. 15MCQCh. 3 - Prob. 16MCQCh. 3 - The fraud scheme that is similar to the concept of...Ch. 3 - Prob. 18MCQCh. 3 - Prob. 19MCQCh. 3 - FRAUD SCHEME - HEALTH INSPECTOR A city health...Ch. 3 - FRAUD SCHEME PURCHASING AGENT A purchasing agent...Ch. 3 - Prob. 3PCh. 3 - Prob. 4PCh. 3 - EXPENSE ACCOUNT FRAUD While auditing the financial...Ch. 3 - Prob. 6PCh. 3 - Prob. 7PCh. 3 - Prob. 8PCh. 3 - Prob. 9PCh. 3 - Prob. 10PCh. 3 - Prob. 11PCh. 3 - Prob. 12PCh. 3 - Prob. 13PCh. 3 - Prob. 14PCh. 3 - Prob. 15PCh. 3 - Prob. 16PCh. 3 - Prob. 17PCh. 3 - Prob. 18PCh. 3 - Prob. 19PCh. 3 - Prob. 20P
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