OPERATIONS MANAGEMENT IN THE SUPPLY CHAIN: DECISIONS & CASES (Mcgraw-hill Series Operations and Decision Sciences)
7th Edition
ISBN: 9781259326738
Author: SCHROEDER
Publisher: MCG
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Chapter 3, Problem 9DQ
Summary Introduction
To develop: A house of quality matrix for a product.
Introduction:
Quality function deployment (QFD) matrix:
It is a structured approach where the needs of the customers are interpreted into requirements. The needs are then modified into specific plans to develop the products to meet those needs.
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OPERATIONS MANAGEMENT IN THE SUPPLY CHAIN: DECISIONS & CASES (Mcgraw-hill Series Operations and Decision Sciences)
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