Loose Leaf for Operations Management in the Supply Chain: Decisions and Cases 7e
7th Edition
ISBN: 9781260151954
Author: SCHROEDER, Roger G
Publisher: McGraw-Hill Education
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Chapter 3, Problem 9DQ
Summary Introduction
To develop: A house of quality matrix for a product.
Introduction:
Quality function deployment (QFD) matrix:
It is a structured approach where the needs of the customers are interpreted into requirements. The needs are then modified into specific plans to develop the products to meet those needs.
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Loose Leaf for Operations Management in the Supply Chain: Decisions and Cases 7e
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