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Organizational Behavior, Student Value Edition Plus MyLab Management with Pearson eText -- Access Card Package (17th Edition)
17th Edition
ISBN: 9780134439822
Author: Stephen P. Robbins, Timothy A. Judge
Publisher: PEARSON
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Question
Chapter 4, Problem 3CR
Summary Introduction
To determine:
Briefly explain the impact of emotional labor on employees.
Introduction:
An employee’s expression of organizationally desired emotions during interpersonal transactions at work is known as emotional labor. These actions that employees do to satisfy their employers can have many effects on them.
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Chapter 4 Solutions
Organizational Behavior, Student Value Edition Plus MyLab Management with Pearson eText -- Access Card Package (17th Edition)
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