Chapter 4, Problem 4.3.3CS

Summary Introduction

Case summary: Betsy Moore has been given a job as director of marketing and communication and she has to handle four employees who are very essential in the business but two of them are unable to handle.

Characters in the case: Betsy Moore

          Marianne

          Bridget

          Suzanne

          Carol

          Francine

Adequate Information: Betsy has been offered the job of director of marketing and communication in a college. And she has to work with four employees whereas two of them are always finding faults in Betsy’s leadership.

To determine: How can Marianne and Betsy work together?