Management (14th Edition)
Management (14th Edition)
14th Edition
ISBN: 9780134527604
Author: Stephen P. Robbins, Mary A. Coulter
Publisher: PEARSON
Question
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Chapter 5, Problem 1RDQ
Summary Introduction

To explain:

The importance of having a clear explanation of the diversity entertained by the organization.

Introduction:

Diversity has been a term much heard of during the past few decades within organizational contexts. Workforce diversity is the means by which people within work settings are either different from each other or similar to each other. Aspects such as age, race and gender that diversify people in terms of demographic elements are known as surface-level diversity. When people mingle with each other more and more, the differences mentioned above become less important and deeper differences start showing up. Such differences are known as deep-level diversity. Differences in values and beliefs, preferences et cetera are some examples for deep-level diversity.

Expert Solution & Answer
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Explanation of Solution

It is an accepted fact that every human being is unique. Hence, no matter how similar people are in terms of age, gender, race or any other aspect, they would still be diverse. However, two major levels of diversity have been identified by experts. Surface-level diversity is the differences in demographic elements such as gender, religion, nationality et cetera. Deep-level diversity shall be brought into light as people get to know each other better. Differences in opinions, values and morals in life are some examples of deep-level diversity. Within organizational settings, diversity is a much prevalent and visible factor.

It is important for an organization to exactly know the level of diversity prevailing within their organizational domain. By doing so, an organization could create a culture where differences are accepted, which shall be sustainable. Further, differences shall be much instrumental in pooling up diverse ideas. Openness to such diverse ideas shall be facilitated if the depth of diversity within the firm is made clear. Within a much competitive business context, organizations tend to widen their boundaries to other countries and regions. If the organization maintains a much diversified workforce, it would be advantageous in better understanding the requirements of countries and regions they are planning to move to. This would ultimately create a competitive edge for the organization.

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