Operations Management
Operations Management
17th Edition
ISBN: 9781259142208
Author: CACHON, Gérard, Terwiesch, Christian
Publisher: Mcgraw-hill Education,
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Chapter 5, Problem 3CQ
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To determine: If the given statement is true or false.

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Consider a process consisting of three resources. Assume there exists unlimited demand for the product, and that all activities are always performed in the following sequence. Resource 1 has a processing time of 6 minutes per unit. Resource 2 has a processing time of 3 minutes per unit. Resource 3 has a processing time of 5 minutes per unit. All three resources are staffed by one worker and each worker gets paid $14 per hour. What is the average labor utilization in percent
Three employees at a fast-food restaurant each perform one of the three activities in serving a customer: take the order, process the order, and deliver the order. The processing time for each activity is given as follows:   Activity Processing Time Take the order 30 seconds Process the order 2 minutes Deliver the order 1 minute   Assume that the demand is 20 customers/hour. What is the average labor utilization?   a 38.9%   b 85.7%   c 66.7%   d 100%
The bottleneck resource in a process has the least idle time. True or false?a. Trueb. False
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