Mylab Operations Management With Pearson Etext -- Access Card -- For Operations Management: Sustainability And Supply Chain Management (13th Edition)
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Chapter 5, Problem 4P
Summary Introduction

To determine: To create a house of quality matrix for wristwatches.

Introduction: Quality function deployment (QFD) is a process that helps to understand customer needs and reflect it in the design phase of the product development. QFD is implemented in the early stage of the design process to determine the customer needs and address those needs by providing solutions.

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Mylab Operations Management With Pearson Etext -- Access Card -- For Operations Management: Sustainability And Supply Chain Management (13th Edition)

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