A+ Guide To It Technical Support
10th Edition
ISBN: 9780357108291
Author: ANDREWS, Jean.
Publisher: Cengage,
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Chapter 6, Problem 16TC
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Given:
A new scanner
A USB port
A Windows system
To find: The output for the first time when the scanner connects to the USB port of the system...
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Can you turn off the computer's inbuilt ports?
If yes, which ports are you able to deactivate, and what is the name of the screen(s) that allows you to enable or disable the USB ports?
You have just installed a new sound card in your system, and Windows says the card installed with noerrors. When you plug up the speakers and try to play a music CD, you hear no sound. What is the firstthing you should do? The second thing?a. Check Device Manager to see if the sound card is recognized and has no errors.b. Reinstall Windows.c. Use Device Manager to uninstall the sound card.d. Identify your sound card by opening the case and looking on the card for the manufacturer andmodel.e. Check the volume controls on the speaker amplifier and in Windows.f. Use Device Manager to update the sound card drivers.
Answer the following questions:
How do you know if a USB device is "unique" based on the serial number?
Where in the Windows Registry will it show information about the USB device you connected to your computer?
What pertinent USB information can be found in the setupapi.dev.log file?
Explain the following USB Artifacts:
VID/PID
Volume GUID
Chapter 6 Solutions
A+ Guide To It Technical Support
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Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, computer-science and related others by exploring similar questions and additional content below.Similar questions
- How many methods can be used to flash UEFI/BIOS on the motherboard? Describe each method. If your system uses BIOS rather than UEFI, what can you do to recover the system if flashing BIOS fails?arrow_forwardAssume that after installing a motherboard, someone forgets to connect the wires from the casing to the front panel header. Will they be able to revitalise the system? What are your defences or arguments?arrow_forwardAssume that someone forgets to connect the cables from the casing to the front panel header when installing a motherboard. Are they going to be able to re-energize the system? What are your reasons for or against?arrow_forward
- Can you disable the onboard ports on the computer. if so, which ports can you disable, and what is the name of the screen(s) to enable or disable the USB Ports.arrow_forwardYou own a small computer repair company and a customer comes to you with a laptop that will notboot. After investigating, you discover the hard drive has crashed. What should you do first?a. Install a hard drive that’s the same size and speed as the original.b. Ask the customer’s advice about the size of the drive to install, but select a drive that’s the samespeed as the original drive.c. Ask the customer’s advice about the size and speed of the new drive to install.d. If the customer looks like he can afford it, install the largest and fastest drive the system can support.arrow_forwardWhat type of hardware devices use DMA channels to communicate directly with RAM? When is manual configuration of a device necessary? What system rights are required to install devices? What is the function of the driver? What is the importance of driver signing? What should you be aware of when using a driver that is not signed? How do you safely remove a hot swappable component? How do you verify that a device is compatible with the version of Windows you are running before you purchase it? Where is the best place to obtain the most up-to-date version of a driver for a Windows system? Mac OS system? Linux system?arrow_forward
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