Operations Management: Processes and Supply Chains (11th Edition)
11th Edition
ISBN: 9780133872132
Author: Lee J. Krajewski, Manoj K. Malhotra, Larry P. Ritzman
Publisher: PEARSON
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Textbook Question
Chapter 7, Problem 1VC
Assess the four categories of a risk-management plan for the choice EDGE project. Given the information in the case, how risky ¡s this project for Choice Hotels?
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create a risk assessment matrix including a reponse plan for each risk identified.
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Ana Chavarria, front office manager of The TimesHotel, and Lorraine DeSantes, the hotel’s director ofmarketing, learn their city will be hosting the nextOlympic Games. The city council and the tourismboard are planning to develop a program to ensurethe delivery of high-quality service by all agencies,private and commercial, to the many guests. Individual groups (hotels, restaurants, public transportation, etc.) will meet and decide on a course of action.Margaret Chu, general manager of The Times Hotel,wants Ana and Lorraine to represent the hotel onthe Hotel Hospitality Commission. Because theGames are several years away, there is ample time toinvolve various constituencies in developing a planfor implementation.After a few meetings with the commission, thegroup feels it should break into smaller teams todiscuss developing specific components of deliveringhigh-quality service. Ana and Lorraine are heading the Service to the International Visitor planningteam. What suggestions would you…
Chapter 7 Solutions
Operations Management: Processes and Supply Chains (11th Edition)
Ch. 7 - One of your colleagues comments that software is...Ch. 7 - Explain how to determine the slack for each...Ch. 7 - Define risk as it applies to projects. What are...Ch. 7 - Consider the following data for a project to...Ch. 7 - The following information is known about a project...Ch. 7 - A project for improving a billing process has the...Ch. 7 - Prob. 4PCh. 7 - Prob. 5PCh. 7 - Prob. 6PCh. 7 - Prob. 7P
Ch. 7 - Prob. 8PCh. 7 - Prob. 9PCh. 7 - The following information concerns a project to...Ch. 7 - Consider a project to produce custom door moldings...Ch. 7 - Table 7.5 contains information about au...Ch. 7 - The Advanced Tech Company has a project to design...Ch. 7 - Prob. 14PCh. 7 - Prob. 15PCh. 7 - Prob. 16PCh. 7 - Prob. 17PCh. 7 - Prob. 18PCh. 7 - Prob. 19PCh. 7 - Prob. 20PCh. 7 - Recently, you were assigned to manage a project to...Ch. 7 - In Solved Problem 2, estimate the probability that...Ch. 7 - The director of continuing education at Bluebird...Ch. 7 - Gabrielle Kramer, owner of Pet Paradise, is...Ch. 7 - The project manager of Good Public Relations...Ch. 7 - Consider the office renovation project data in...Ch. 7 - Activity B and activity K are critical activities....Ch. 7 - Prob. 2AMECh. 7 - Prob. 3AMECh. 7 - Prob. 4AMECh. 7 - Prob. 5AMECh. 7 - Assess the four categories of a risk-management...Ch. 7 - Prob. 2VCCh. 7 - Assume you are Denise Tower and have...Ch. 7 - Prob. 1CCh. 7 - Prob. 2CCh. 7 - Prob. 3CCh. 7 - Prob. 4C
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- Read and analyze the following article. Manila Bay Beach Nourishment Project After years of being known for its polluted waters, Manila Bay suddenly got a facelift as the government decided to take a big risk by overlaying mounds of artificial white sand (dolomite) on a part of the bay's naturally gray shoreline. This project, which is spearheaded by the Department of Environment and Natural Resources (DENR), was instantly met with harsh disapproval. In September, the overlaying of the dolomite in Manila Bay beach or the beach nourishment project caught public attention, stirring curiosity and setting off waves of people flocking to the area to get a glimpse of the "white sands". Many criticized the project, throwing allegations at the DENR, calling the project a health hazard and a waste of public funds. But the DENR emphasized that the beach nourishment with the use of dolomite is a significant component of the rehabilitation aimed to protect the coastal resources in the area and…arrow_forward23 The Identify Stakeholders process has four inputs Three of them are project charter, enterprise environmental factors and organizational process assets. What is the fourth one? A Procurement documents B Stakeholder register C. Stakeholder engagement matrix D Stakeholder management plan 24 The Project Managers have maximum authority in which type of organization? A Weak Matrix B Strong Matrix C Functional D Balanced Matrix 25 Accepted deliverables are an input to the Close Project or Phase process These deliverables would have been accepted through which of the following processes? A. Validate Scope B Control Quality C. Control Scope D. Perform Quality Assurance 26. Which process group corresponds to the "do" part of the plan-do-check-act cycle? A Closing B. Monitoring and Controlling C. Planning D. Executing 27. To control the schedule, a project manager is re-analyzing the project to predict project duration. This is done by analyzing the sequence of activities with the least…arrow_forwardHow does cost-effectiveness defer from cost-feasibility analysis?arrow_forward
- Discuss IT project risk and mitigation. Decision trees with Monte Carlo analysis for risk assessment?arrow_forwardFrom Chapter 3 - Read, analyze, compare/contrast case study 1: JWD consulting's project management intranet site project (predictive/waterfall approach) and case study 2: JWD consulting's project management intranet site project (agile approach).arrow_forwardWhich possible security risks could emerge when setting a course of action and milestones?arrow_forward
- identify and explain the different types of feasibility study to perform before the start of a projectarrow_forward1. How does the Ritz- Carlton match up to competitive hotels? What are the key differences? 2. Discuss the importance of the "wow stories" in customer service for a luxury hotel like The Ritz- Carlton? (Reference book: ritz carlton case study in Chapter 13 on page 379 of Philip kotler and keller marketing management)arrow_forwardChoose 10 dangers that are connected to the management of IT projects.What is project risk management, and what are the necessary measures, and what are they?arrow_forward
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