Given scenario: Person X is an operations manager of a company, which makes replacement car mufflers and tailpipes. The company suffered a downturn after a few years of steady growth. Five percent of the production capacity was shut down. At that time, two supervisors and 70 workers were laid off. One day, Person X got a call from the general manager of Company K mufflers saying that they need a supply of large volume of mufflers. He added that the sales manager, who works with Person X, stated that they would meet their needs in a given time. Person X realized that they need a 20 percent increase in the production capacity to meet their needs and they even need bigger building and trained workers. To determine: The answer of Person X to the customer

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Answer 1

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Chapter 7, Problem 7.22EE

Summary Introduction

Given scenario:

Person X is an operations manager of a company, which makes replacement car mufflers and tailpipes. The company suffered a downturn after a few years of steady growth. Five percent of the production capacity was shut down. At that time, two supervisors and 70 workers were laid off. One day, Person X got a call from the general manager of Company K mufflers saying that they need a supply of large volume of mufflers.

He added that the sales manager, who works with Person X, stated that they would meet their needs in a given time. Person X realized that they need a 20 percent increase in the production capacity to meet their needs and they even need bigger building and trained workers.

To determine: The answer of Person X to the customer

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How should the resources be used to satisfy the demands of the customer in order to meet those needs?

To what ends should the available resources be put, in order to fulfill customer demands?

What's the issue here? And what are your recommendations regarding the issues?

Answer 2

Question

Chapter 7, Problem 7.22EE

Summary Introduction

Given scenario:

Person X is an operations manager of a company, which makes replacement car mufflers and tailpipes. The company suffered a downturn after a few years of steady growth. Five percent of the production capacity was shut down. At that time, two supervisors and 70 workers were laid off. One day, Person X got a call from the general manager of Company K mufflers saying that they need a supply of large volume of mufflers.

He added that the sales manager, who works with Person X, stated that they would meet their needs in a given time. Person X realized that they need a 20 percent increase in the production capacity to meet their needs and they even need bigger building and trained workers.

To determine: The answer of Person X to the customer

Expert Solution & Answer

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Check out a sample textbook solution

See solution

Answer 3

Question

Chapter 7, Problem 7.22EE

Summary Introduction

Given scenario:

Person X is an operations manager of a company, which makes replacement car mufflers and tailpipes. The company suffered a downturn after a few years of steady growth. Five percent of the production capacity was shut down. At that time, two supervisors and 70 workers were laid off. One day, Person X got a call from the general manager of Company K mufflers saying that they need a supply of large volume of mufflers.

He added that the sales manager, who works with Person X, stated that they would meet their needs in a given time. Person X realized that they need a 20 percent increase in the production capacity to meet their needs and they even need bigger building and trained workers.

To determine: The answer of Person X to the customer

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Answer 4

Question

Chapter 7, Problem 7.22EE

Summary Introduction

Given scenario:

Person X is an operations manager of a company, which makes replacement car mufflers and tailpipes. The company suffered a downturn after a few years of steady growth. Five percent of the production capacity was shut down. At that time, two supervisors and 70 workers were laid off. One day, Person X got a call from the general manager of Company K mufflers saying that they need a supply of large volume of mufflers.

He added that the sales manager, who works with Person X, stated that they would meet their needs in a given time. Person X realized that they need a 20 percent increase in the production capacity to meet their needs and they even need bigger building and trained workers.

To determine: The answer of Person X to the customer

Expert Solution & Answer

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Answer 5

Chapter 7, Problem 7.22EE

Summary Introduction

Given scenario:

Person X is an operations manager of a company, which makes replacement car mufflers and tailpipes. The company suffered a downturn after a few years of steady growth. Five percent of the production capacity was shut down. At that time, two supervisors and 70 workers were laid off. One day, Person X got a call from the general manager of Company K mufflers saying that they need a supply of large volume of mufflers.

He added that the sales manager, who works with Person X, stated that they would meet their needs in a given time. Person X realized that they need a 20 percent increase in the production capacity to meet their needs and they even need bigger building and trained workers.

To determine: The answer of Person X to the customer

Answer 6

Chapter 7, Problem 7.22EE

Summary Introduction

Given scenario:

Person X is an operations manager of a company, which makes replacement car mufflers and tailpipes. The company suffered a downturn after a few years of steady growth. Five percent of the production capacity was shut down. At that time, two supervisors and 70 workers were laid off. One day, Person X got a call from the general manager of Company K mufflers saying that they need a supply of large volume of mufflers.

He added that the sales manager, who works with Person X, stated that they would meet their needs in a given time. Person X realized that they need a 20 percent increase in the production capacity to meet their needs and they even need bigger building and trained workers.

To determine: The answer of Person X to the customer

Answer 7

Chapter 7, Problem 7.22EE

Summary Introduction

Given scenario:

Person X is an operations manager of a company, which makes replacement car mufflers and tailpipes. The company suffered a downturn after a few years of steady growth. Five percent of the production capacity was shut down. At that time, two supervisors and 70 workers were laid off. One day, Person X got a call from the general manager of Company K mufflers saying that they need a supply of large volume of mufflers.

He added that the sales manager, who works with Person X, stated that they would meet their needs in a given time. Person X realized that they need a 20 percent increase in the production capacity to meet their needs and they even need bigger building and trained workers.

To determine: The answer of Person X to the customer

Answer 8

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Answer 9

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Answer 10

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Answer 11

Ch. 7 - Prob. 7.1QR Ch. 7 - Prob. 7.2QR Ch. 7 - Prob. 7.3QR Ch. 7 - Prob. 7.4QR Ch. 7 - Prob. 7.5QA Ch. 7 - Prob. 7.6QA Ch. 7 - Prob. 7.7QA Ch. 7 - Prob. 7.8QA Ch. 7 - Prob. 7.9AE Ch. 7 - Interview the manager of a local service business,...

Solution Summary: The author explains that Person X is an operations manager of a company, which makes replacement car mufflers and tailpipes.

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Chapter 7 Solutions