Information Technology Project Management
8th Edition
ISBN: 9781285452340
Author: Kathy Schwalbe
Publisher: Cengage Learning
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Chapter 8, Problem 3DQ
Explanation of Solution
Importance of Quality Management:
- Quality management is very important to meet the desired expectations of the customer. It is essential to keep high standards on their products and services. This will improve customer satisfaction and can also result in brand value enhancement.
- Unless the processes are monitored on a constant basis, the output quality cannot be assured...
Explanation of Solution
Lean in Quality Assurance:
- Lean concept in quality assurance intends to provide more value to customer by eliminating wastage as well reduce the number of resources.
- It includes many management techniques like ju...
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During the operations of quality assurance and quality control, what do you anticipate to be the most significant obstacles that you will face?
Why is quality assurance important? Before launching a Web site to the public, what are some areas that need to be checked for quality assurance purposes?
How quality management can be measured?
Chapter 8 Solutions
Information Technology Project Management
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