Systems Analysis and Design (Shelly Cashman Series) (MindTap Course List)
Systems Analysis and Design (Shelly Cashman Series) (MindTap Course List)
11th Edition
ISBN: 9781305494602
Author: Scott Tilley, Harry J. Rosenblatt
Publisher: Cengage Learning
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Chapter 8, Problem 3DT
Program Plan Intro

A design of an information system provides technical data and information to the field team.

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Suppose your network support company employs 75 technicians who travel constantly and work at customer sites. Your task is to design an information system that provides technical data and information to the field team. What types of output and information delivery would you suggest for the system? Why would you suggest that over any other types of output and information delivery?
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