Chapter 8, Problem 6DQ

Explanation of Solution

Categories of outputs for quality control:

• Quality control works on continuous improvement of product/ service quality. The three main categories are acceptance decisions, rework and process adjustments.
• The decision-making process to determine whether the finished product or service is acceptable or not as per quality standards is known as acceptance decisions. If accepted, the output is passed down to the customer but if rejected then the team sends the rejected items for rework...