To determine:
Guidelines of a routine request for recommendations and references.
Introduction:
The most common types of routine messages are asking for information or action, asking for recommendations, and making claims and requesting adjustments. The need to inquire about people arises often in business. For example, before awarding contracts, jobs, promotions, or scholarships, companies often ask applicants to supply references. Companies ask applicants to list people who can vouch for their ability, skills, integrity, character, and fitness for the job. Requests for recommendations and references are routine, so you can organize your inquiry using the direct approach.
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