Principles of Information Systems, Loose-Leaf Version
Principles of Information Systems, Loose-Leaf Version
13th Edition
ISBN: 9781305971820
Author: Ralph Stair, George Reynolds
Publisher: Course Technology
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Chapter 9, Problem 11RQ

Explanation of Solution

Key Performance Indicator (KPI):

Key performance Indicator is a metrics which helps in tracking the progress in executing the strategies which are chosen in an organization to achieve the objectives and goals.

  • It is a measurable value which shows how the company is achieving their objectives...

Explanation of Solution

Three KPI’s used by doctor or dentist:

  • Direction
    • Specifies the doctors progress based on the appointment rate.
  • Measure
    • Specifies the total number of patients appointment.
  • Target
    • Specifies the goal level achieved by the doctor...

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