Chapter 9, Problem 18MLM

Explanation of Solution

Enterprise resource planning:

• It is nothing but a planning that joins various departments and its functions all over an organization into a single information system.
• This planning helps the employees to make their decisions on viewing the wide enterprise information about various business operations.
• The main motive is to provide common database that supports various functions used by different business departments.
• Example: Consider the departments named sales and accounting that depend on the same data for their own needs.

Importance of ERP:

One would like to install ERP system than CRM and SCM because ERP is a method of using computer technology that links various departments like sales, inventory, accounting, and human resource. It is proposed to ease information sharing, business planning and decision making on a company wide basis...