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Accounting Information Systems

11th Edition
Ulric J. Gelinas + 3 others
ISBN: 9781337552127

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BuyFindarrow_forward

Accounting Information Systems

11th Edition
Ulric J. Gelinas + 3 others
ISBN: 9781337552127
Textbook Problem

How can something as simple as an incorrect address in a customer file impact a business?

Summary Introduction

To determine: The impact of incorrect customer address to business.

Introduction:

Accounting Information System (AIS) is said to be the specialized subsystem of the Information System (IS). AIS can be used in the business events for the purpose of collecting, processing, and reporting the financial information.

Explanation

Determine the impact of incorrect customer address to business:

For a successful business, customer information is valuable and a lifeline, as it would decide the value of the business’s customer service. The consequences are as follows:

  • Lower customer satisfaction
  • Higher maintenance cost and error in product or service delivery
  • Negative publicity
  • Invalid report and decreased productivity
  • Increased resource consumption
  • Loss of revenue

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