A+ Guide to Hardware (Standalone Book) (MindTap Course List)
A+ Guide to Hardware (Standalone Book) (MindTap Course List)
9th Edition
ISBN: 9781305266452
Author: Jean Andrews
Publisher: Cengage Learning
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Chapter 9, Problem 3TC

Explanation of Solution

Given:

A computer is connected to an RJ-45 wall jack using a straight-through cable. Firstly, the browser is opened on the computer but the computer does not have internet access.

To find:The correct order of steps for troubleshoot the problem of not accessing the Internet.

Solution:

The correct order of steps for troubleshooting the problem of internet access should be as follows:

Firstly, the status indicator lights must be verified on the NIC...

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