Operations Management, Student Value Edition & Student Cd For Operations Management
Operations Management, Student Value Edition & Student Cd For Operations Management
11th Edition
ISBN: 9780133407983
Author: HEIZER, Jay
Publisher: Pearson College Div 2013-03-08
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Chapter D, Problem 10DQ

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10. Describe the behavior of a waiting line where λ > μ. Use both analysis and intuition.

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Question 3) Waiting Line Analysis   Helen runs a small shop where she provides a service. She is able to process an average of 8 customers per hour. An average of 5 customers per hour seek this service at her shop. What is:   a) the probability that Helen will not be working with a customer (no customers) when the shop phone rings? b) the probability of 4 customers in the system? c) the average time a customer spends waiting in line (in minutes)?
Question #5: If the restaurant runs a sale and the customer arrival rate increases by 20%, how would this change the total time expected to serve a customer? How would this change the average number of cars in the drive thru-line?
Operating Systems Question 15 What is the main disadvantage of busy waits?

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Operations Management, Student Value Edition & Student Cd For Operations Management

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