Concept explainers
Question
• • D.10 Beate Klingenberg manages a Poughkeepsie, New York, movie theater complex called Cinema 8. Each of the eight auditoriums plays a different film; the
To determine the efficiency of the current ticket operation, Beate wishes to examine several queue-operating characteristics.
- a. Find the average number of moviegoers waiting in line to purchase a ticket.
- b. What percentage of the time is the cashier busy?
- c. What is the average time that a customer spends in the system?
- d. What is the average time spent waiting in line to get to the ticket window?
- e. What is the probability that there are more than two people in the system? More than three people? More than four?
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