Mylab Operations Management With Pearson Etext -- Access Card -- For Operations Management: Sustainability And Supply Chain Management (13th Edition)
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Chapter D, Problem 16P

a)

Summary Introduction

To determine: The waiting time in line.

Introduction: The mathematical study which analyses the causes of delay in the waiting line is known as queuing theory. The theory examines all components in the waiting line such as arrival process, service process, and number of servers, system and customers.

b)

Summary Introduction

To determine: The average length of the line.

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QUESTION 10 MM2 has a queuing problem where customers who line up to pay their selections form the waiting line. The MM2 system consists of an arrival rate of 3 per hour according to a Poisson distribution, and service times are on average equal to 16 minutes per customer. What is the number of customers waiting in the queue on average? O&1.333 Ob.4.0 Oc.0.952 Od32 O.0.152
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Question 8.1 The computer lab at State University has a help desk to assist students working on computer spreadsheet assignments. The students patiently form a single line in front of the desk to wait for help. Students are served based on a first-come, first-served priority rule. Students arrive at the help desk at the rate of 4 every 10 minutes. The average service time is 2 minutes. The Poisson distribution is appropriate for the arrival rate and service times are exponentially distributed. a) What is the average time a student is in the lab? b) What is the average number of students in the lab? c) What is the average number of students waiting to receive service? d) What is the average time a student is in the queue? e) What is the probability that there are no students at the computer lab? f) What percentage of the time is the help desk busy? g) What is the probability that there are exactly 2 students in the lab? BUSI 2113 PRODUCTION AND ATIONS MANAGEMENT YORKVILLE UNIV ERSI TY…

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Mylab Operations Management With Pearson Etext -- Access Card -- For Operations Management: Sustainability And Supply Chain Management (13th Edition)

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