To explain:
The issues of ethicality and social responsibility pertaining to the company’s decision to sell alcohol during evening hours and how such a decision shall impact upon various stakeholders together with their possible reactions.
Introduction:
The organization mentioned in the case study has been the most preferred provider of premium coffee worldwide, for over four decades. In fact, the company’s name could be considered a synonym for coffee. However, lately, the company has decided in serving alcoholic beverages in selected outlets during evening hours. This decision would definitely be subject to much discussion as it would affect many stakeholders in various ways.
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