Part I: INTRODUCTION TO MANAGEMENT.
1. Innovative Management for a Changing World.
2. The Evolution of Management Thinking.
Part II: THE ENVIRONMENT OF MANAGEMENT.
3. The Environment and Corporate Culture.
4. Managing in a Global Environment.
5. Managing Ethics and Social Responsibility.
6. Managing Small Business Start-Ups.
Part III: PLANNING.
7. Managerial Planning and Goal Setting.
8. Strategy Formulation and Execution.
9. Managerial Decision Making.
Part IV: ORGANIZING.
10. Designing Adaptive Organizations.
11. Managing Change and Innovation.
12. Managing Human Resources.
13. Managing Diversity.
Part V: LEADING.
14. Understanding Individual Behavior.
15. Leadership.
16. Motivating Employees.
17. Managing Communication.
18. Leading Teams.
Part VI: CONTROLLING.
19. Managing Quality and Performance.
Appendix A: Managing the Value Chain, Web 2.0, and E-Business.
Appendix B: Video Case Library.