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Integrative Learning Project Introduction: Apple Inc.
1
Integrative Learning Project Introduction: Apple Inc.
Cassidy Hyams
School of Business Administration, Liberty University
BUSI 650: Operations Management
Dr. Godson Mensah
December 3, 2023
Author Note
Cassidy Hyams
I have no known conflict of interest to disclose.
Correspondence concerning this article should be addressed to Cassidy Hyams.
Email: cehyams@liberty.edu
Integrative Learning Project Introduction: Apple Inc.
2
Table of Contents
I.
Abstract ……………………………………………………………………………
....
5
II.
Introduction ………………………………………………………………………….. 6
III.
Organizational Setting …………………………………………………………….… 7
a.
Mission ………………………………………………………………………...… 7
i.
Products/Services ……………………………………………………… 7-9
b.
Value …………………………………………………………………………. 9-10
i.
Description …………………………………………………..……… 10-11
c.
Customers ………………………………………………………………..…. 11-12
i.
Description ………………………………………………………… 12-13
ii.
Internal/External Customers …………………………………...…… 13-14
IV.
Chapter Concepts ……………………………..……………………………………. 14
a.
Balanced Scorecard …………………………………………………………..… 14
i.
Description ……………………………………………………… 14-15
ii.
Benefits …………………………………………………………… 15-16
iii.
Biblical Integration ……………………………………………… 16-17
iv.
Implementations ………………………………………………….. 17-18
b.
Benchmarking ………………………………………………………………. 18-19
i.
Description ………………………………………………………….. 19-20
ii.
Benefits …………………………………………………………….. 20-21
iii.
Biblical Integration …………………………………………………. 21-22
Integrative Learning Project Introduction: Apple Inc.
3
iv.
Implementations ……………………………………………………. 22-23
c.
Business Strategy ………………………………………………...…………….. 24
i.
Description ………………………………………………………….. 24-25
ii.
Benefits ……………………………………………………………... 25-26
iii.
Biblical Integration …………………………………………………. 26-27
iv.
Implementations ……………………………………………………...… 27
d.
Core Capabilities …………………………………………………………
....
27-28
i.
Description ……………………………………………………………... 28
ii.
Benefits ………………………………………………………………… 29
iii.
Biblical Integration …………………………………………………. 29-30
iv.
Implementations ……………………………………………………. 30-31
e.
Innovation ……………………………………………………………………… 31
i.
Description ………………………………………………………….. 31-32
ii.
Benefits ………………………………………………………………… 32
iii.
Biblical Integration …………………………………………………. 32-33
iv.
Implementations ………………………………………………….… 33-34
f.
Kaizen ………………………………………………………………………..… 34
i.
Description ………………………………………………………….. 34-35
ii.
Benefits ………………………………………………………………… 35
iii.
Biblical Integration …………………………………………………. 35-36
iv.
Implementations ……………………………………………………. 36-37
g.
Lean Management ………………………………………………………….. 37-38
Integrative Learning Project Introduction: Apple Inc.
4
i.
Description ……………………………………………………………... 38
ii.
Benefits …………………………………………………….……….. 38-39
iii.
Biblical Integration …………………………………………………….. 39
iv.
Implementations ………………………………………………………... 40
h.
Strategy Map …………………………………………………………………
....
40
i.
Description ………………………………………………………….. 40-41
ii.
Benefits ………………………………………………………………… 41
iii.
Biblical Integration …………………………………………………. 41-42
iv.
Implementations ……………………………………………………...… 42
V.
Recommendations ……………………………………………………………… 43-44
VI.
Conclusion ……………………………………………………………………… 44-45
VII.
References ……………………………………………………………………
....
46-50
VIII.
Appendices ……………………………………………………………………... 50-53
i.
Appendix A ……………………………………………………….. 51-52
ii.
Appendix B ……………………………………………………….. 52-53
iii.
Appendix C …………………………………………………………….. 53
Integrative Learning Project Introduction: Apple Inc.
5
Abstract
This document provides an overview of Apple Inc., a leading technology company known for
its innovative products and services. The abstract focuses on the chapter titles included in the document to provide a glimpse into the key areas covered. The introduction section introduces Apple Inc. and provides an overview of its organizational setting including its mission, products and services, and the value it brings to customers. It also highlights the importance of understanding internal and external customers. The chapter concepts section delves into assorted topics related to operations management, including the balanced scorecard, benchmarking, business strategy, core capabilities, innovation, Kaizen, lean management, and strategy map. Each chapter concept is described, along with its benefits and potential biblical integration. Implementations of these concepts are also discussed. The document is set to conclude with recommendations and conclusions based on the insights gained from the chapter concepts. It also includes a list of references for further reading. This
document provides a comprehensive outline of Apple Inc., showcasing its commitment to operational excellence, innovation, and biblical integration in its business practices. It serves as a valuable resource for understanding the key factors contributing to Apple’s success in the
highly competitive technology industry. Keywords
: sustainability, lean management, innovation, operational management
Integrative Learning Project Introduction: Apple Inc.
6
Introduction
To set the stage for understanding the organizational settings of Apple Inc., its mission, and the value it offers through its products and services. The following chapters delve into key concepts that are crucial to understanding Apple's operations and management strategies. One chapter concept explored is the Balanced Scorecard, which aims to measure and evaluate the company’s performance across multiple dimensions. It examines the benefits of implementing a Balanced Scorecard and explores how it can be integrated with biblical principles. Another concept is benchmarking, which involves comparing Apple’s practices with industry best practices to identify areas for improvement. The project also delves into the business strategy, highlighting its
benefits and possible biblical integration. Other chapter concepts covered in this project include core capabilities, innovations, Kaizen, lean management, and a strategy map. Each concept is examined in terms of its description, benefits, and potential biblical integration, providing a holistic understanding of Apple Inc.’s operations and management strategies. The motivation behind studying Apple Inc. is to gain insights into the successful practices of a globally recognized company and understand how these practices relate to the selected chapter concepts.
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How does Uber benefit off of surge pricing?
Multiple Choice
Saved
+
The demand for rides will immediately increase, thus more money for the drivers
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View transaction list
Mc
Graw
Hill
Journal entry worksheet
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Record entry
Clear entry
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