Module 4 - Conflict Management Style Survey Reflection (1)

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Arizona State University, Tempe *

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552

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Management

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Apr 26, 2024

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docx

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Name: Conflict Management Reflection Part 1: Survey Completion As with the Leadership ITP Survey, a survey link from ITP Metrics was sent to your ASU email address for this Conflict Management assignment. If you don’t see it, please search your junk email, and if you don’t find it, please contact the professor immediately. Use results from the survey for this assignment. Part 2: Survey Reflection This assignment presents a series of questions to guide reflection on your conflict management feedback report . (Please note the reflection questions are specific to each report). Please insert your answers into this very word document; include these instructions you currently read, and the questions, then upload the file to Canvas as a doc, docx, or pdf. Please use complete sentences and demonstrate deep personal insight. The total reflection writing should be between 500 – 700 words. Because this document already contains 325 words, your TOTAL assignment would have between 825 and 1025 words in total. Thinking about yourself and the extent to which the report accurately reflects your behavior… 1a. What specific element(s) do you find the most accurate? Explain why. - My score on the Integrating style was the highest out of all of the other styles, at 91. I would strongly agree that I am a problem-solving type of person who tries to satisfy the interests of both parties. I also agree that I like to see and understand the perspectives of all members of a group. 1b. What specific element(s) do you find the least accurate? Explain why. - The style that I scored the lowest on was Avoiding, at 12. I personally believe that I almost never avoid a conflict in its entirety. I think that I always try to find a solution even if that solution does not directly benefit me or causes me more work in my position. Thinking about yourself … 2a. What style did you score the highest on? - As I mentioned above, my highest score was in the Integrating style. 2b. How (or when) might that style be helpful for working with others and why ?
- Some of the ideal uses mentioned in the assessment were also examples that I use within my work on a daily basis. The most prominent example is, “When dealing with a. complicated problem where it is necessary to obtain input from all team members to arrive at the most effective solution.” I deal with complicated issues daily and need to find perspectives of other individuals in order to find a solution that can benefit the most amount of people. 2c. How (or when) might that style be harmful for working with others and why ? - I think an example where this style could be harmful is closely associated with groupthink. If I were to obtain input from individuals who only are looking out for their best interests or individuals who all have the same perspective, I could see where this style could develop some problems. In this example, the solution might not benefit everyone involved in the new process. Thinking about yourself … 3a. What style did you score the lowest on? - As I mentioned above, I scored lowest in Avoiding. 3b. How (or when) might that style be helpful for working with others and why ? - This style may be helpful if, as mentioned in the ideal uses, the negative effects of confronting an issue far outweigh any positive benefits. There are some very minor issues in which the avoiding the conflict is necessary for the health and communication of the team. It is my firm belief that you can not live your life constantly confronting small problems because, in reality, inconveniences are a part of life. 3c. How (or when) might that style be harmful for working with others and why ? - I think that other half of this style is avoiding conflict for issues that truly are important. When I think about having this attribute as a leader, I have to be willing to stand up and fight for my team when it’s right. I have had supervisors that do not fight for me or their team, and it brings down the morale of our dynamic. If you consistently avoid conflict, you are showing that people that depend on you that you basically don’t appreciate the work that they do since you are unwilling to help resolve a conflict. Thinking about yourself… 4a. With the goal of improving your conflict management skills, was the video (How understanding conflict can help improve our lives) or the article (Crucial conversations: Summary of techniques) a more helpful supplement to the feedback report? Explain why. - I think that both the article and the Ted Talk were helpful supplements to the feedback report. However, I believe the Ted Talk was more engaging for me due to the background
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