Activity_2-1_Ted_Tenhagen

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Southern New Hampshire University *

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QSO-640

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Management

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Jun 21, 2024

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docx

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3

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Ted Tenhagen Activity 1-2: Management Skills QSO-640-X5265 1.) Autonomy a. What is Autonomy in Project Management? Autonomy, when regarding project management, is a style of management in which the team members or employees have a great deal of freedom to do their work as they please, so long as their work is completed on time. b. Why is autonomy important? Even though autonomy grants team members a great deal of freedom in their work, they are not left on their own to complete the project. By creating an open work environment, where the team members can feel as though they are responsible for the work, they produce may end up creating a better product than one that is done by a team with heavy oversight from their PM. c. What can happen if a PM lacks autonomy? When a project manager fails to incorporate autonomy into their management style, the members of the team may feel as though they are dealing with two extremes. The first example being one where team members feel they are overly scrutinized for their work and that they are being micromanaged. The second, being on the opposite end of the spectrum; would occur if the project manager choses not to have oversight of their team, but also fails to make themselves available if anything is needed or performing weekly check-ins with the team. Both situations can lead to not only lower morale in the team but may also result in lesser work being done since they believe the project manager lacks authority.
2.) Authority a. What is Authority in Project Management? Authority is a characteristic earned by a project manager when their work has given them the respect of not only their team members, but other managers as well. b. Why is managing Authority important? A project manager needs to be seen as the person you go to if you have any hesitations with your work or if you believe a problem as shown itself, they need to truly lead the team. A project manager who has earned authority over their team can easily introduce guidelines and procedures to be used as well as give direction to team members., both of which would be taken seriously and implemented. c. What can happen if a PM lacks Authority? A project manager that lacks authority over their team, the there is a high likelihood that each team member is performing their duties in the way that they seem fit, instead of a way were everything fits together. When a team/project has a project manager that lacks authority, there is also the possibility that multiple leaders can gain authority and lead individual groups in ways that they see fit. Having multiple groups, following multiple leaders, while trying to create cohesive work is extremely challenging and could put the project in jeopardy. There is a chance that the opposite could happen though, where multiple team members step up to give direction to the others in order to complete the project properly and on time if they believe the true PM lacks authority in the role. 3.) Conflict Management a. What is Conflict Management in Project Management? Conflict management is the process of resolving issues that may occur in a team in a way that allows each side to feel as though their needs are being addressed. b. Why is Conflict Management important? Two of the project manager’s responsibilities is making sure the job is finished on time and that it is one budget. Successfully implementing conflict management A project manager, or any manager, having great conflict management skills can create a more open work environment. Team members will feel as though they can bring any issues that they have to the team lead and feel that they will not only be heard, but that the problem will begin to be solved. This can affect morale and work efficiency extremely positively. c. What can happen if a PM lacks Conflict Management skills? If a project manager lacks conflict management skills, then there is a high likelihood that the project the team is working on will be interrupted and fall off schedule. Every argument that comes up on the team needs to be addressed shortly after it arises, and the project manager is the only team member with the authority to decide which direction the team goes in resolving the issue. Forgoing this could lead to team members not feeling supported or having team members work on sections of the project differently since no direction is given.
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