BUS223 Case Analysis
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Toronto Metropolitan University *
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Course
223
Subject
Management
Date
Apr 3, 2024
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Pages
3
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Section 1: Problem Statement (short description of the choice we are facing – full sentences)
[2 marks]
Sergio finds himself in a predicament after discovering how Louis is conducting interviews for
the hiring process for his company. Sergio intends to hire 15-20 of the most qualified candidates,
however Louis has an unethical approach for interviewing. Sergio needs to consider the morality
of Louis’ actions, as well as protecting the reputation of the company.
Section 2: Key Issues (What are the ethical challenges? What would be a good outcome with
regard to each challenge? – discuss three issues in full sentences) [6 marks]
1)
The first key ethical issue is protecting the company’s reputation. A good outcome would
be to re-do the first round of interviews with Sergio present to ensure there is a
transparent relationship between the company and the applicants.
2)
The second key ethical issue is a breach of trust between employees. A good outcome
would be speaking with Louis about morals and honesty; reviewing principles for a
successful hiring process to secure the trust in their relationship
3)
The third key ethical issue is making sure interviewees have an open-minded, honest
interview process. A good outcome would be treating everyone fairly and to guarantee an
unbiased interview.
Section 3: Your Recommendation (Executive summary - very short – max 3 full sentences) [3
marks]
I recommend that Sergio begins to work toward creating a new hiring approach that will give
everyone an equal chance to display their skills. I would also recommend Sergio to deeply
consider the employment status of Louis, as he has gone against moral principles that Sergio
follows, which is a large threat to his contribution to the company.
Section 4: Briefly describe two alternatives (in case your recommendation is rejected); explain
the pros and cons of each (bullet points) [6 marks]
1)
Louis and Sergio can tell the candidates the truth about the USB evidence. The pros are
that this values honesty as the best policy, and will show the company’s integrity. A con
would be that this can place a negative image on the company and discourages the trust
the candidates will have, causing them to potentially lose interest in the company.
2)
Louis and Sergio can continue interviews without exposing the company about their
approach. The pros to this solution is that they will be able to identify good applicants as
opposed to unqualified ones. An extreme and risky con is simply that lying is unethical,
unfair, and continuing the process this way is an invasion of privacy. If this program is
discovered by the public, Sergio’s company can potentially get sued.
Section 5: Explanation of your recommendation (how does it respond to the challenges
identified? how is it better than the alternatives? – full sentences) [10 marks]
The recommendation to Sergio mainly addresses the third key ethical issue by redemption
through a newly designed recruitment process that allows for transparency between the company
and its applicants. This should give the recruiters a good base to properly analyze all
applications that can prove their true competency for the role. A new process could include but is
not limited to the requirement of a portfolio. This is a good way for candidates to showcase their
skills and achievements through past experiences. Another idea could be to assign the applicants
with a fairly simple task that outlines the basic needs for the role they are applying for. This
allows for candidates to put their skills into action where it would be difficult to receive outside
aid in completing it. Following these two ideas, Sergio can then conduct online interviews via
Zoom or Google Meet to have one final verbal challenge. Through these, Sergio can have a
smooth hiring process without the guilt of storing personal information.
The second part of the recommendation addresses the second key ethical issue. With Sergio’s
consideration of possibly laying Louis off, he can take the weight off of his shoulders that keeps
him from relying on his employees to follow their mission statement and work to respect anyone
they interact with. Firing Louis could also mean applicants are told the truth and potentially
claim damages for their losses.
Overall, the advantages of this approach, with the requirement of Sergio to be present during the
process at all times, will be beneficial as he will be able to conduct interviews in a true and
respectful manner. This approach is more appropriate than the alternatives listed above because it
is less of a risk for negative brand image, and risk of dealing with legal consequences.
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Related Questions
17
Select the correct answer.
Zarine owns a law firm that caters specifically to up-and-coming female entrepreneurs. Intensive and on-time documentation are key
requirements in Zarine's firm. Over time, Zarine notices that her employees cannot create and maintain important documents efficiently. After
further investigation, she realizes that some of the rented computers in her office are outdated, while some are infected with viruses and
computer infections, causing a slowdown in the documentation process. Which step in the problem solving process has Zarine just completed?
OA.
identifying a problem
OB.
generating alternative solutions
Oc. evaluating alternative solutions
OD.
choosing a solution
O .
implementing a solution
Reset
Next
erved.
99+
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SUBJECT : HUMAN RESOURCE MANAGEMENT
(please provide relevant and explained answer...Thankyou!!)
Mr. Arshi was being introduced as a new Board of director for a local Bank to all the employees in the HQ. During a visit at one of the branch offices, he was informed by a supervisor that employee turnover is too high, and no sooner had one employee been put on the job than another one resigned. She told that she had little time to work with the new employees as they came and went. All branch supervisors hired their own employees without communication with the HQ or other branches. After touring the 22 branches and finding similar problems in many of them, Arshi wondered what HQ should do or what action he should take. As HR Manager,
As HRM Manager Identify the problem in HQ and bank’s branches and suggest resolution specifically from HRM point of view.
What specific functions should an HR unit carry out?
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why is it important for employee retention? (2 sentences)
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Which of the following terms refers to all forms of pay or rewards going to employees and arising from their employment?
Question 10Answer
a.
Wage reimbursement
b.
Employee compensation
c.
Salary
d.
Employee Benefits
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A 122.
Subject:- finance
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Reason for warning (violation of company policy or unsatisfactory performance/behaviors):
Prior discussion or warnings on this subject (verbal/written, dates):
Relevant company policy violated:
Corrective action required:
Consequence of failure to improve performance or correct behavior:
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Using the terms from each group, you must compose a 1-2 sentence statement which CONNECTS all 3 terms in such a way that a TRUE statement is expressed
Group 1
1. AT-WILL EMPLOYEE 2. SEXUAL HARRASSMENT 3. ARBITRATION
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Which of the following statement is a reason for selecting other state coverage under a standard worker’s compensation policy?
Coverage would not be necessary for employees that work occasionally out of state.
The employer has employees working in multiple states
The employee is covered for injuries both on off the job
The employee’s health insurance would be primary coverage and worker’s compensation would be excess coverage.
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Please do not give solution in image format thanku
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Question
What change needs to be made to sentence 6 (reproduced below) to make the sentence grammatically
correct?
Early on, she describes how her parents, they had moved to New York from Puerto Rico in the 1940s,
found low-paying but steady jobs and an apartment in a local housing project.
O Insert "they" before "found"
O Insert a comma after "jobs"
O Change "they" to "who"
O Delete "how"
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Blake is the Human Resources manager for a correctional facility.
What is one task that Blake might have as part of his job?
O looking over the costs of new supplies for the facility
O mediating a dispute between two employees (mediating means to help
both sides come to an agreement)
O organizing the outdoor video surveillance of the facility
O confirming appointments for the director of the facility
Nex
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Note:-
Do not provide handwritten solution. Maintain accuracy and quality in your answer. Take care of plagiarism.
Answer completely.
You will get up vote for sure.
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The Americans with Disabilities Act does not require an employer to provide accommodations that constitute a(n) __________ on the employer
Multiple Choice
None of the choices are correct.
contract
undue hardship
promise for future employment
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Los Angeles-based clothing company Barabas used the name and likeness of brutal Mexican drug kingpin Joaquin "El Chapo" Guzman on its website, flanked by photos of attractive male models wearing the same distinctive cotton shirts of the Fantasy and Crazy Paisley lines. The all-caps announcement read: "EL CHAPO GUZMAN WEARING BARABAS SHIRT!"1 Barabas' excitement about its infamous customer met with criticism, but the company couldn't keep the $128 shirts on the shelves.At one point the internet traffic crashed the Barabas website. Public outrage ultimately prompted the clothier to remove overt references to El Chapo and his photos. Is it ethical to resort to such extreme means to drive sales?
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Which of the following is NOT an acceptable technique to increase diversity in recruiting?
1. All of these are acceptable techniques
2. Depicting women and minorities in recruiting materials
3. Advertising in publications aimed at women and minority groups
4. Setting specific quotas for the number of minorities who should apply
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Please do not give solution in image format thanku
1. Jalen has accepted a sales position with TopRoofs, a national manufacturer of roofing product and will begin work in 4 weeks. Jalen has begun researching TopRoofs' products and their market two hours each day. Jalen, even before beginning his career is exhibiting what aspect of "professionalism?"
A. Accountability
B. Competency
C. Self-Regulation
D. Integrity
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a) What is Job Analysis? (2 sentences)
b) Why do companies need to do it? Give one good reason. (2 sentences)
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After reading the Article; Question: Which of the ESG issues in this article did you find most interesting and why?
You must make a minimum of 3 posts.
Answer the question with a minimum of 50 words.
ESG Gains Could Buy Better Terms in Insurance Program
Marsh McLennan and others seek to push clients for stronger climate-change disclosures and representations
U.S. companies deemed to have superior environmental, social, and governance practices will be eligible for improved terms on directors-and-officers liability insurance policies under an initiative by a leading broker.
Marsh McLennan's MMC -1.08% brokerage unit has teamed with international law firms and four major insurance carriers to recognize corporate clients for strong efforts in the increasingly high-profile areas, including such things as climate-change disclosures and representations, Marsh executives said.
Directors-and-officers insurance is a core product bought by publicly traded companies. It is designed to protect…
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D7)
Reasonable accommodation requires, among other things, a requirement that the employer and union modify the collective bargaining agreement.
True
False
Need with Explanation i will upvote u
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Using the terms from each group, you must compose a 1-2 sentence statement which CONNECTS all 3 terms in such a way that a TRUE statement is expressed
Group 5
1. PRIMA FACIE CASE (Chapter 12)2. BURDEN SHIFT (Chapter 12)3. PRETEXT (Chapter 12)
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Please do not give solution in image format thanku
According to ethics surveys, which of the following is the underlying factor behind most ethical lapses in the workplace? Select the correct answer personal financial problems distrust of co-workers company pressures unclear standards Fundamentals of Human Resource Management, 5e (Dessler) Ch. 13, "Labor Relations and Collective Bargaining"
Question 14.
Right-to-work laws inhibit union formation by ________. Select the correct answer leaving the question of union security up to each company making union membership a precondition for employment outlawing unions in right-to-work states prohibiting any form of union security
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choices: for the employer, for the employee/worker or for other people.
1. They shall have the right to report accidents, dangerous occurrences, and hazards to the people concerned.
2. The right to safety and health at work shall be guaranteed.
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Identify two specific training techniques/ methods that you would use to train employee(s) in the following situations.
Ensure the answer identifies a specific training method/ technique that is appropriate to each situation/job.
a. Employees on anti-harassment and anti-discrimination policies in the workplace.
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clear and written answer for each part please
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QUESTION 6
Nancy says to Kip, "When you authorized the discounts, I never heard all the details. Do you mind telling me about some of the clients who were upset and what you did to address their concerns?" Nancy is using
a.
A disguised statement
b.
A probing question
c.
A cross-examination question
d.
A rapport-building question
QUESTION 7
Nancy tells Kip, "Now that we have heard each other's version of what happened, we should re-evaluate what constitutes a 'reasonable complaint.' " Her goal is to create (a)
a.
Individualism
b.
Counter-narrative
c.
Shared meaning
d.
Confirmation bias
QUESTION 8
Knowing what your triggers are and adjusting your behavior and expectations accordingly are considered mastery of which emotional intelligence (EQ) domain?
a.
Self-Awareness
b.
Self-Management
c.
Empathy
d.
Relationship Management
QUESTION 9
During a case in which a woman successfully sued…
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