WEEK 2 MGMT 312 DP 4

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American Military University *

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Jan 9, 2024

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313 3.3 Good Evening, For this week’s discussion, I reviewed Case study 3.2. 1. Based on the skills model, how would you assess Lt. Col. John Adams’s ability to meet the challenges of the base administration position? After reading Lt. Col. John Adams’s case study and Robert Katz’s skills model, I would assess his ability to meet the challenges of the base administration position as poor. He had great technical skills as he was heavily qualified for the position, so much so that he was promoted faster than his peers (Northouse, 1997). That said, he had poor conceptual skills as he acted too preemptively in solving the base’s issues. He would have done a better job as the base administration position if he had waited for the U.S. government’s response regarding the situation concerning the early retirement program before conducting his plan. This failure resulted in the base’s incapability to meet deadlines. The base commander summed up his poor conceptual skills by saying that Adams missed the bigger picture. Adams also failed at having great human skills as his actions led to frustration and stress growing rampant at the base. For example, families were unable to move due to there not being enough personnel in the family support service; as a result, families became stressed and angry with the base’s administration (Northouse, 1997). And so, out of the three skills central to Katz’s skills model, Adams failed to accomplish two of them (i.e., conceptual and human skills). 2. How would you assess his ability to meet the additional tasks he faced regarding the conversion of the base? Despite his failures to meet the additional tasks that he was faced with during the conversion of the base, Adams’s intentions were admirable. He showed no hesitation in addressing these additional tasks on top of his daily workload. When faced with additional problems (e.g., the early-retirement program not meeting required deadlines), Adams kept his cool by conducting his own investigation and consulting his staff on the matters (Northouse, 1997). As a result, Adams mandated further restrictions to accommodate the large group of individuals that were no longer eligible for early-retirement at the time. Despite these actions, Adams was unable to predict that his actions did more bad than good (i.e., this was a result of the US government allowing all
personnel to opt for early-retirement). In conclusion, his ability to meet additional tasks was excellent but short-sighted in retrospect. 3. If you were to coach Adams on how he could improve his leadership, what would you tell him? If I was to coach Adams on how to improve his leadership, I would have asked him to improve his human skills. When faced with the sudden problem of the early-retirement program being unable to meet deadlines, Adams should have tried to work out a solution with the US government first instead of immediately enacting his own plan of implementing restrictions and cutting out 10% of military positions (Northouse, 1997). While I recognize that he took his time in responding to the issue (i.e., he conducted his own investigation while also consulting with his staff, I also recognize that Adams made no attempt to approach the US government with this issue. If he had approached them, the troubles (e.g., being short-staffed and the base being unable to remain operational) plaguing the base would have never happened. As I mentioned before, his intentions were good but short-sighted in retrospect. Reference: Northouse, Peter. (1997). Leadership: Theory and Practice, Ch 3. Retrieved from  https://lgapi-us.libapps.com/ld.php? er_attachment_id=937097&site_id=1192&request_id=78721311&token=GwS aeZeYrcVAMtwjZ7pEXGkvCb4CLm0rz0 .
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