WEEK 2 MGMT 312 DP 4
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Good Evening,
For this week’s discussion, I reviewed Case study 3.2.
1.
Based on the skills model, how would you assess Lt. Col. John Adams’s ability to meet the challenges of the base administration position?
After reading Lt. Col. John Adams’s case study and Robert Katz’s skills model, I would assess his ability to meet the challenges of the base administration position as poor. He had great technical skills as he was heavily qualified for the position, so much so that he was promoted faster than
his peers (Northouse, 1997). That said, he had poor conceptual skills as he acted too preemptively in solving the base’s issues. He would have done a better job as the base administration position if he had waited for the U.S. government’s response regarding the situation concerning the early retirement
program before conducting his plan. This failure resulted in the base’s incapability to meet deadlines. The base commander summed up his poor conceptual skills by saying that Adams missed the bigger picture. Adams also failed at having great human skills as his actions led to frustration and stress growing rampant at the base. For example, families were unable to move due to there not being enough personnel in the family support service; as a result, families became stressed and angry with the base’s administration (Northouse,
1997). And so, out of the three skills central to Katz’s skills model, Adams failed to accomplish two of them (i.e., conceptual and human skills).
2.
How would you assess his ability to meet the additional tasks he faced regarding the conversion of the base?
Despite his failures to meet the additional tasks that he was faced with during the conversion of the base, Adams’s intentions were admirable. He showed no
hesitation in addressing these additional tasks on top of his daily workload. When faced with additional problems (e.g., the early-retirement program not meeting required deadlines), Adams kept his cool by conducting his own investigation and consulting his staff on the matters (Northouse, 1997). As a result, Adams mandated further restrictions to accommodate the large group of individuals that were no longer eligible for early-retirement at the time. Despite these actions, Adams was unable to predict that his actions did more bad than good (i.e., this was a result of the US government allowing all
personnel to opt for early-retirement). In conclusion, his ability to meet additional tasks was excellent but short-sighted in retrospect.
3.
If you were to coach Adams on how he could improve his leadership, what would you tell him?
If I was to coach Adams on how to improve his leadership, I would have asked him to improve his human skills. When faced with the sudden problem of the early-retirement program being unable to meet deadlines, Adams should have tried to work out a solution with the US government first instead of immediately enacting his own plan of implementing restrictions and cutting
out 10% of military positions (Northouse, 1997). While I recognize that he took his time in responding to the issue (i.e., he conducted his own investigation while also consulting with his staff, I also recognize that Adams made no attempt to approach the US government with this issue. If he had approached them, the troubles (e.g., being short-staffed and the base being unable to remain operational) plaguing the base would have never happened. As I mentioned before, his intentions were good but short-sighted in retrospect.
Reference:
Northouse, Peter. (1997). Leadership: Theory and Practice, Ch 3. Retrieved from
https://lgapi-us.libapps.com/ld.php?
er_attachment_id=937097&site_id=1192&request_id=78721311&token=GwS
aeZeYrcVAMtwjZ7pEXGkvCb4CLm0rz0
.
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Management
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2. What qualitative tools can be helpful in examining core problems? List them all and
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Department. He had to quickly identify the differences among the candidates and select one
candidate based on capabilities, not on specific preferences that he may have. For this purpose,
after the interviews, the selection committee met to discuss the interviewees. The committee
members needed to assess the extent to which each candidate fulfilled the selection criteria.
Miss Ainina, who was one of the shortlisted candidates, possessed a positive and motivated
attitude. She was indeed a preference of Arnold. However, Ainina lacked good communication
skills. She also showed a tendency to put herself first, and may do so at the department’s
expense when making…
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each other and validate information provided by both. During the interviews, a few
interviewees were further shortlisted. They possessed all the criteria that were specified by the
job descriptions and specifications.
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Department. He had to quickly identify the differences among the candidates and select one
candidate based on capabilities, not on specific preferences that he may have. For this purpose,
after the interviews, the selection committee met to discuss the interviewees. The committee
members needed to assess the extent to which each candidate fulfilled the selection criteria.
Miss Ainina, who was one of the shortlisted candidates, possessed a positive and motivated
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- Research Topic: The effectiveness of staff training on employee performance and motivation at an Emergency Management Organization. State Problem Statement What is the problem? Why is it a problem, and why does it need to be resolved? What are the likely benefits of solving the problem? Briefly summarize the problem and emphasize the need to fix it. All potential advantages and anticipated outcomes and implications should be mentioned here. Contextualizing the problem in a broad sense will also strengthen your case. State Research Questions what are smaller, specific questions (Research Questions) that need to be asked and answered? What are the Objectives and Significance of the Study? Literature Review What will it add to what was there before? How can your research be useful in the fututre? Theorectical Framework Research Design/Methodology Referencesarrow_forwardCase Study You are the in-charge of a small department and have three (03) subordinates- Tom, Dick and Harry. The key to the success of your department is to keep these employees as motivated as possible. Here is a brief profile of each of these subordinates. Tom is the type of employee who is hard to figure out. His absenteeism record is much higher than average. He greatly enjoys his family (a wife and three small children) and thinks they should be centered to his life. The best way to describe Tom is to say that he is a kind of a throwback to the hippie generation and believes deeply in the values of that culture. As a result, the things that the company can offer him really inspire him very little. He feels that the job is simply a means of financing his family’s basic needs and little else. Overall, Tom does an adequate job and is very conscientious, but all attempts to get him to do more have failed. He has charm and is friendly, but he is just not gung-ho for the company. He is…arrow_forwardCase Study You are the in-charge of a small department and have three (03) subordinates- Tom, Dick and Harry. The key to the success of your department is to keep these employees as motivated as possible. Here is a brief profile of each of these subordinates. Tom is the type of employee who is hard to figure out. His absenteeism record is much higher than average. He greatly enjoys his family (a wife and three small children) and thinks they should be centered to his life. The best way to describe Tom is to say that he is a kind of a throwback to the hippie generation and believes deeply in the values of that culture. As a result, the things that the company can offer him really inspire him very little. He feels that the job is simply a means of financing his family’s basic needs and little else. Overall, Tom does an adequate job and is very conscientious, but all attempts to get him to do more have failed. He has charm and is friendly, but he is just not gung-ho for the company. He is…arrow_forward
- Create a short healthcare managerial issue case and explain how trainees will develop good decisions to solve it: 1.List all types of evidence they will need to collect, and explain why; 2. Name the epidemiological data, studies, and metrics the trainees will need to support the decision-making process, explain why. 3.Explain the decision-making process the trainees will need to apply to this case. 4. List your own decisions and solutions for the case.arrow_forwardFOR the company : Mitsubishi (elevators) for government buyers a. sketch the document depicting Job Analysis, Job Description and Man Specification for the front level salesperson and Director Sales b. Considering the continual rains situation for the front-end sales personnel, sketch ACMEE document c. Identify the factors pertaining to the company that influence i. Sales Force' Compensation Package for front-end salesperson ii. Sales Force' Motivational Plan for front-end salespersonarrow_forwardQ 1: Explain the antecedents of modern quality management in your own words. Also Give examples ? Q 2: Explain the qualities and importance of a good leader. Also Give examples? Q 3: What is the implication of customer perceptions on TQM.Also Give examples ? Q 4: Explain Maslow hierarchy of needs theory using organization perspectives. Also Give examples?arrow_forward
- Answer the case Relevant facts or background of the case – highlight the important facts that are relevant to yourstatement of the problem.arrow_forwardPrepare a Literature review using the below topic and research questions Topic: An examination of the Impact of staff absenteeism on the operation at Sandals South Coast. Research Questions What are the types of absenteeism currently experienced at Sandals South Coast? What are the primary reasons for staff absenteeism at Sandals South Coast, and how do they differ across different departments? How does the working environment/conditions at Sandals South Coast affect absenteeism? What strategies are currently employed at Sandals South Coast to manage absenteeism?arrow_forwardCan someone help me formulate an introduction for this case study?arrow_forward
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Recommended textbooks for you
- Management, Loose-Leaf VersionManagementISBN:9781305969308Author:Richard L. DaftPublisher:South-Western College Pub
Management, Loose-Leaf Version
Management
ISBN:9781305969308
Author:Richard L. Daft
Publisher:South-Western College Pub