Marketing Research
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Edith Cowan University *
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MKT5325
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Marketing
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Feb 20, 2024
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docx
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1
Marketing Research
Student Name
Course Name
University Name
August 16, 2023
2
Marketing Research
Question 1
Introduction
The global epidemic has greatly influenced the fast-food business, which has seen a rise in the popularity of healthy options (Aday & Aday, 2020). This market research project tries to pinpoint the difficulties McDonald's, a significant competitor throughout the fast-food industry, has in adjusting to shifting consumer tastes for healthier options. Through a thorough survey, the research will be focused on comprehending the consumer's purchasing journey and gaining insights.
Objectives
a)
To pinpoint the difficulties McDonald's is experiencing due to the trend towards better eating (Leone et al., 2020). b)
To comprehend the purchasing process at McDonald's from the perspective of post-
pandemic health consciousness. c)
To learn more about consumer preferences, worries, and anticipations for healthier fast-food alternatives (Janssen et al., 2021).
Methodology
A representative sample of McDonald's customers will be surveyed online as part of the quantitative methodology used in this study to gather data. The survey will gather data on consumer behaviors, attitudes, and views of McDonald's and its services.
Questionnaire Development
The survey questionnaire will consist of the following sections:
3
a. Demographic Information:
i.
Age
ii.
Gender
iii.
Location
iv.
Income level
v.
Education level
b. Eating Habits and Preferences:
i.
Do you frequently eat at McDonald's?
ii.
What aspects affect your decision to eat at a fast food restaurant?
iii.
Do you tend to select healthier menu items whenever dining out?
iv.
Which healthier menu items would be interesting to see at McDonald's?
c. Awareness of McDonald's Health-Conscious Initiatives:
i.
Are you aware of McDonald's initiatives to add more healthful menu options?
ii.
Have you ever tried anything from McDonald's healthy menu? If so, please give more details.
iii.
What makes you decide on McDonald's healthier menu items?
d. Impact of the Pandemic on Fast-Food Choices:
i.
Did the epidemic affect how often you ate fast food?
ii.
Do you think the pandemic has sharpened your attention to nutrition and health?
e. Challenges and Concerns:
4
i.
What obstacles, in your opinion, does McDonald's confront in attempting to appeal to health-conscious customers?
ii.
Are you concerned about the flavor or quality of McDonald's healthier menu items?
f. Customer Buying Journey:
i.
Describe your average McDonald's purchase experience.
ii.
What variables affect your decision-making while choosing menu items?
g. Satisfaction and Suggestions:
i.
How pleased are you with McDonald's healthier menu alternatives as they are right now?
ii.
How could the healthier options be improved to make them more enticing?
h. Future Preferences:
i.
Would you be inclined to visit if McDonald's provided a greater variety of healthy
menu options?
ii.
What would persuade you to pick McDonald's over other eateries that emphasize health?
Sampling and Data Collection
The survey will be distributed online through social media platforms, email lists, and McDonald's website. A diverse sample of McDonald's customers will be targeted to ensure representation across demographics and locations. The survey will be active for four weeks, during which data will be collected.
Data Analysis
5
Frequency distribution, cross-tabulation, and regression analysis are among the statistical techniques used to analyze the data gathered to learn more about consumer tastes, McDonald's issues, and the purchase process.
i.
Frequency Distribution:
Determining the frequency of every answer and categorizing replies to certain survey questions will be part of this research. It will make it easier to pinpoint the most typical preferences, issues, and conduct of McDonald's patrons (Kelley et al., 2003).
ii.
Cross-Tabulation:
We may explore the connections between various variables by building cross-tabulations. To see whether there exist any age-related trends in people's health-conscious decisions, for example, we can cross-tabulate age and frequency of making healthier options.
iii.
Regression Analysis:
The elements that significantly affect consumer preferences and behaviors can be found via regression analysis. It can show relationships between variables and explain how age, income, or awareness of health efforts affect consumers' propensity to choose healthier options at McDonald's.
iv.
Qualitative Analysis:
To find recurrent themes, attitudes, and proposals accepted by participants, open-ended responses can be qualitatively analyzed. This can give detailed information about McDonald's difficulties and the purchasing process for customers (Kelley et al., 2003).
v.
Segmentation Analysis:
According to their interests, behaviors, and demographics, respondents can be divided using cluster analysis. The recognition of various client groups and the subsequent adaptation of strategy can result from this.
6
Ethical Considerations
Participants' identities and privacy will be protected, and their data will only be used for research. i.
Informed Consent
: Participants will receive explicit details regarding the survey's objectives, the purposes for which their data will be employed, and their legal rights. Before starting the survey, they will be requested to give their permission.
ii.
Anonymity and Confidentiality
: Participants' personal information to be used to identify them will be kept private. Responses will be combined and presented in a manner that prevents identifying specific respondents (Kelley et al., 2003).
iii.
Data Security
: The data will be safeguarded against unauthorized access, and steps will be made to ensure that only authorized researchers are granted access to the information gathered.
iv.
Voluntary Participation
: The survey will only be open to people who voluntarily choose to participate and are free to leave at any time without incurring any penalties.
v.
Beneficence
: McDonald's and the participants will benefit from the study's useful insights for enhancing offers while maintaining the participants' rights.
vi.
Debriefing
: An overview of the research's results and how their responses impacted the knowledge gained can be given to participants after the survey.
vii.
IRB Approval
: If needed, the research plan can ask an IRB or ethics committee for authorization to ensure the research design and ethical concerns adhere to the requirements.
viii.
Transparency
: Participants will receive a thorough explanation of the research plan and its ethical issues, ensuring openness regarding the research procedure.
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