MKT 665 Final Project Submission
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9-1 Final Project Submission: Digital Storytelling and Branding Proposal
Matthew Berard
Digital Marketing Master’s Program, Southern New Hampshire University
MKT 665: Digital Storytelling & Brand
Professor Timothy Cigelske
November 19, 2023
Brand Narrative
Origin and Purpose
The origin of Dave’s Fresh Marketplace began in 1960 when 13-year-old Dave Cesario began working at Vic’s fruit stand in Providence, RI. Dave’s time working at the fruit stand taught him many things; he learned how to be a salesman, how to negotiate the best prices for produce, the value of honesty and integrity, and he gained a passion for the produce business (Dave’s, 2023). In 1968, Dave had saved enough money to open his own produce business in Warwick, Rhode Island named Dave’s Fruitland, which would later become Dave’s Fresh Marketplace. The fruit stand had a reputation for selling the freshest produce at fair prices (Dave’s, 2023). In 1972, Dave hired Bill Hogan, a bright young boy who shared Dave’s passion for the produce business. Over the next 18 years, Dave and Bill would work to expand the business. The
roadside fruit stand proved so successful that in 1976 Dave’s expanded to a new store and Greenville, RI, and then another in Warwick, RI in 1978. The new store in Warwick added a deli, seafood, butcher, and groceries section (Dave’s, 2023). As the years passed, Dave's Fresh Marketplace continued to flourish, spreading its roots across the state of Rhode Island. From North Kingstown to Wickford, Cumberland to East Greenwich, Quonset to Smithfield, Coventry to Cranston, Dave's stores began to dot the Rhode Island landscape. Today, Dave’s Fresh Marketplace stands as the quintessential local grocery store throughout much of Rhode Island (Dave’s, 2023). The name Dave's has become synonymous with trust, reliability, and the guarantee of finding the freshest, best-quality products for a fair price. Dave's Fresh Marketplace has not only endured but thrived, thanks to its founder's vision
and the dedication of its staff to the values that have defined it for decades. Today, they proudly uphold their mission of "providing exceptional quality products, outstanding variety, and friendly
customer service," ensuring that Dave Cesario's legacy continues to flourish in the hearts and homes of Rhode Islanders (Dave’s, 2023). Competitors
Dave’s Fresh Marketplace’s major competitors are grocery store chains such as Stop & Shop and Aldi as well as large superstores such as Walmart and Target. The first thing that sets Dave’s apart from its competitors is its commitment to providing Fresh, high-quality products. From produce and deli items to meats and seafood, Dave’s always ensures they provide fresh, high-quality options across all ten locations (Dave’s, 2023). Additionally, unlike its competitors, Dave’s holds true to its local roots by partnering with and supporting several local businesses, providing consumers with fresh local products. Lastly, Dave’s separates itself from its competitors with its focus on exceptional customer service. By instilling passion and generosity Dave and Bill have cultivated a loyal, hardworking, brilliant, and friendly workforce that is focused on ensuring customer satisfaction (Dave’s, 2023). Mission
Dave’s dedication to its company mission is clear throughout the many facets of the business. The name of the business “Dave’s Fresh Marketplace” highlights the company’s commitment to providing fresh quality products. This commitment resonates not only in its name
but also in its slogan which can be found all over the company website “Dave’s is fresh. Dave’s is local. Dave’s is Rhode Island.” (Dave’s, 2023). This slogan encapsulates Dave's dedication to its mission, proudly displaying the brand’s dedication to its local roots and its promise to offer
nothing but the freshest goods to its customers. Furthermore, Dave’s logo which can be seen on all the company’s physical locations includes the word “fresh” and the phrase “Locally Owned &
Operated” which are both important messages that Dave’s wishes to convey to its consumers (Dave’s, 2023). Finally, Dave’s marketing efforts consistently emphasize the fresh, high-quality, locally made products they provide, reinforcing the company’s commitment to its mission. Dave's commitment to its mission does not stop at its physical locations. When it comes to engaging with its customers; they have crafted a digital presence that enhances the consumer experience and shares its brand's story, furthering its mission in a compelling way. Beginning with the company website Dave's goes above and beyond to keep its customers informed. Weekly specials are prominently featured, allowing consumers to plan their visits while keeping an eye on savings (Dave’s, 2023). Moreover, Dave's highlights its commitment to supporting local businesses by providing a comprehensive list of these businesses. Each listing is linked to the respective local company's website, offering customers a deeper insight into the community connections Dave's fosters. To bring their fresh and high-quality products to life, the website incorporates videos that highlight what sets Dave's apart across its ten locations.
The digital experience doesn't end there. Dave's Fresh Marketplace leverages the power of social media to stay in touch with its audience. Their social media pages serve as a hub of information and engagement. Whenever new products hit the shelves, followers receive updates, creating a sense of anticipation. The brand goes a step further by providing a plethora of recipes that can be crafted using ingredients available at Dave's locations, making meal planning and preparation a breeze for its customers (Dave’s Fresh Marketplace, 2023). Additionally, Dave's uses its social media platforms to spotlight and support its local vendors, further strengthening the brand's ties to the community (Dave’s Fresh Marketplace, 2023). All these elements are
carefully implemented to reinforce Dave's mission and story across its various digital platforms. From its physical locations to its company website and social media, Dave's Fresh Marketplace ensures that customers not only get the best products in-store but also have a rich and engaging digital experience that keeps them connected to the brand and the community it proudly serves.
Marketing Approach
Blog
The focus when formatting this blog post was readability and understanding. The easier a
blog is to read the more likely it is that Dave’s will get its message across effectively. To ensure readability white space was used. The use of white space makes the content significantly easier to read as it helps prevent brain fatigue (Hesterberg, 2022). Relevant images were also added to help increase understanding while simultaneously making the blog more visually appealing keeping the reader interested (Loktionova, 2022). Finally, section headers were used as a means of breaking up the content making it easier to follow and understand (Ghost, 2023). These elements along with the content help Dave’s effectively convey its brand message of freshness and community.
Social Media
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