A JOURNEY OF MNP SINCE ITS INAUGURATION IN 2011
Did you recently get relocated to a new state? And, did you have to follow the painful procedure of switching to a new number, letting everyone know you are using a different number and yet feel fidgety that your old number might be getting missed call alerts and important messages? With the recent TRAI directive to the Telecom companies to implement full MNP by April 2014, this could be one lesser thing on your plate for your future relocations.
Until 2010, changing service providers was something most customers shuddered at the thought of. The accompanying change of number would change the customer’s social interaction for a long time after that. In 2011 though, Mobile Number Portability (MNP) was implemented after a trial run in Haryana. This decision followed 70 other nations, and was a need for the masses for a very long time. It is still better late than never.
Under MNP, a customer can switch to a different service provider on his/her mobile phone, within 7 days, on paying a fee of Rs. 19. The other nations providing this service did it mostly for free, and within 2 hours of application. Syniverse and Telcordia Technologies were contracted the task of maintenance of database regarding customer transfers.
GROWTH OF MNP
In the very first year, MNP saw almost 30 million customers using this service. This was below the projections by TRAI, as around 17% of customers had said in polls earlier that they would use this service
It is for a fact that having a mobile phone now a days is a sort of a necessity and it is an inevitable truth that mobile industry is taking everyone by a
From the time of its invention to 1880, there were 50000 subscribers of the telephone. However, it took nearly a hundred years for the system to improve dramatically. The operators were eliminated because the users could now make their own connection without calling the operators first. By the 1960’s - U.S. Telephones total 80,969,000; world's total reaches 159,200,000; telephone companies were forming everywhere and by 1964, some 2,535 companies were in existence. The more the telephones improve, the more the people wanted more from it. In the twentieth century, the telephone is the main medium to reach just about anyone. It is also the favored medium of communication in the business world. Nowadays, the telephone system can be configured to suit a business' needs. At my job for example, the telephone has multiple functions. One is the paging system to reach someone; it can be used to make conference calls to multiple companies at the same time. With the invention of cellular phones, one can be reached anywhere in the world and be connected to the internet; as long as you have a signal of course.
With the age of the internet we have some customers who don’t want to go to a store and wait to pick up phone, they rather call the customer service line, or go to the websites of the mobile companies and open up an account that way. When a customer calls the customer
Imagine a world without cellphones. Can you think of yourself without one? As the clock ticks with Information Technology, we cannot help but run along the fast lane of the 21st century. Like a car, this development is being fueled by communication: Internet, text messaging, electronic-mails – all bundled up in one gadget, the cellphone. It is needless to say then that cellphones or mobile phones are now the roads of communication. How technology has prospered the human species, giving us with so much liberty, carries a price tag we all have to pay – Responsibility. Mobile network operators embody this responsibility in the form of a contract. Once this contract is breached, the high amount of early termination fee will be the painful
Switching Costs: The cost of a new connection is very low and sometimes subscribers obtain new connections for free. The introduction of Mobile Number portability (MNP) has increased the buyer power of switching to other service providers very easily. Airtel faces a higher bargaining power of buyer due to low switching costs.
Bring Your own Phone program, which allows the customer to keep their current phone by
If the firm 's accounting department starts charging idle time at the start of business on a daily or monthly basis, then the phone assembly supervisors will wish to request their boards be scheduled in the same criteria. Consequently if the idle time is charged to the upcoming job then the firm managers will request board assembly dates towards the end of month. This will in-turn minimize the unexpected idle time charges. If one asks for time at the beginning of the month, say on the sixth, the other job having been done on the fourth, then he/she will have to pay for the idle time between the two jobs. On the other hand, requesting a time late in the month, say towards end month, your risk of very large idle time charges will be lowered. This will therefore improve time management and enhance the overall performance of the incorporation. Secondly the assembly managers will be forced to schedule their boards in months with the longest working days. This will in-turn reduce the average allocated cost and all the jobs at the board section will be parked on the same day.
The ability to get large customer base or no of customers increases due to ubiquitous nature of 4G
The initial introduction of mobile telecommunication was made during 1980s in Europe and Finland was the first European country that adopted mobile cellular network, followed by Sweden, Norway and Denmark (ITU, 2009). It was only in 1986 that the first mobile network was launched in France by France Télécome
Telenor is putting forth an extraordinary item bargain for the business managers and administrators. The professional lives of the subscribers are benefitted with the Persona cell connection. Persona is postpaid connection and is giving the consumers with instant connectivity, basic and uncomplicated billing and a host of quality included administrations with EDGE without precedent for Pakistan furthermore international roaming for the executives in very nearly 125 countries.
"A Call for Progress" describes the need and importance of telecommunication in today's world. It helps many people in exploring different opportunities. Unfortunately, this industry is in the hands of state-run monopolies who are inefficient in this sector with a staff which is poorly motivated. However, the introduction of cell phone has enabled the consumers to avoid the bane of landline service.
Telecom operator provides 4 basic services viz. Telephony (Voice calls), SMS, Video calls and Data usage. However, only data usage is likely to remain sustainable as other 3 are being replaced by VoIP (Viber), IM (Whatsapp) and Video Chats (Skype) respectively through use of data usage. The major shift has happened from SMS to IM.
To assess the MNP it is of paramount importance to understand the psyche of the Indian consumer. More than 95% mobile subscribers are prepaid, reflecting a price sensitive consumer. This in conjunction with aggressive price competition has led to a high churn rate. Under these circumstances MNP should be high in demand. But contrary to this in the first 12 months after MNP implementation in 2011, only 5% of the churning customers preferred to take benefit of MNP, clearly indicating lower affinity for the same number.
In final year of my bachelor’s degree I got the opportunity to work with MTNL (Indian Government’s owned telecom company) on BSC (Base Station Controller) migration as part of training and project. The migration involved both the circuit switched as well as packet switched part.
Gossip is the human equivalent of 'social grooming' among primates, which has been shown to stimulate production of endorphins, relieving stress and boosting the immune system. Two-thirds of all human conversation is gossip, because this 'vocal grooming' is essential to our