eCommerce is a rapidly growing path that businesses are taking to maximise their success. This report will focus on the advantages and disadvantages of eCommerce websites. eCommerce involves the process of businesses selling products and services over the internet; a few popular example of these are Amazon and eBay. Over the last few years this market has become one of the most popular ways to purchase products. Research has demonstrated that 96% of people living in America use eCommerce websites. This fast growth is due to the increase in technology that allows for online shopping, such as our growing dependance on mobile devices. The result of this is a reliable on-demand way of completing purchases that wasn’t possible before. For businesses this looks like a beneficial investment as eCommerce is projected to increase in use even more in the short-term future. Advantages: There are many advantages to using eCommerce for both the customer and the business, whether its pricing, package tracking, online review communities or quicker use. One of the benefits to have an online eCommerce store is that it is practically always open for business. This is an advantage for both the customer and the business. For example a potential customer can be awake at midnight and think of something they would like, an online store allow them to complete this purchase. It also benefits the business owner as they are not required to pay for the resources to keep a store open for the entire day or late into the night. Another major advantage of online eCommerce shopping is that a business is given the potential to reach thousands more new customers on a daily basis. A physical store at any location is limited to customers that live near or know of the location of the store. However, this is completely irrelevant with online shopping as anyone is able to access it over the internet. A online store will allow anyone interested in a product to purchase it regardless of their location, providing the business ships to this location. In a survey that was conducted on store owners after they started up online stores, 64% commented that they had seen a substantial increase in income. A key advantage that benefits both the customer and
Many businesses have shown that after implementing an e-commerce system into their companies, sales have increased immensely. Sneaker Joe’s is a small family run business that is looking to expand their business after the sneakers they sell have shown to be very popular locally, after a picture of them was spotted on a social networking site. I have been looking at some of the most popular websites that consumers use to purchase their goods and what kind of commerce system they have in place, but first, I have written an explanation of the different types of ecommerce used today.
E-commerce or Electronic Commerce has become a part of our everyday lives. The growth of World Wide Web is growing, more and more each day. Businesses practically live on the web. E-commerce growth has provided consumers with many different retail choices making the lives easier for the online community. Although, this makes things easier for consumers who shop online, most of these companies have chosen
This convenience gives consumers immediate feedback on exactly what they are looking for at the precise time. Second, e-commerce offers sellers an opportunity to reduce costs while at the same time provide market expansion since e-commerce is open to anyone with access to the Internet. E-commerce minimizes the need for a physical store as well as the need for staff members; thus reducing overall labor expenses. “Internet technologies also permit sellers to track the interests and preferences of their customers with the customer’s permission and then use this information to build an ongoing relationship with the customer by customizing products and services to meet the customer’s needs” (E-commerce advantages). Not only has e-commerce exploded over the past decade, but year after year, organizations are reaping the benefits of profitable earnings and successful customer service due to their ongoing ability to satisfy needs via the Internet. A fourth advantage e-commerce presents is lower transaction costs. The reason for this is because e-commerce employs an automated order tracking and billing system, therefore, allowing consumers to oversee the entire business cycle from ordering, building, shipping, etc. For example, Dell tracks each computer through the entire manufacturing and shipping process, thus, allowing customer to see exactly where their order is at any given time
Business like Amazon wants to make buying item from their business easier for customers. This is why Amazon offers E-retailing which gives customer option to go shopping online. The internet has had impact change on consumers shopping habit as shopping online has numerous advantages which is why online shopping continues to gain popularity. Some of the advantages of E-retailing is that it’s convenient as consumers are able to go shopping at home which could help them save cost on travelling and also gives consumers an option to compare prices of different products as there are wide range of products being sold online.
A survey was also completed, a sample of 66 undergraduates. Showed a positive outlook on the future of e-commerce. A little over half “57.8%” responded saying they still find it difficult to spend a vast amount of money while purchasing a good online. This paper will outline the pros and cons of e-commerce, traditional brick and mortar businesses and consumer behavior.
Computers have come a long way since the first one was invented in 1900"s. we currently live in a society where people can do everything with the help of internet. internet helps us to find answers of our questions and also it gives other information that we need to know at a faster rate , this also entertain us in our daily lives for example we can listen songs, watch movies and many other things. It tells us about the upcoming trend and now a days many people also shop through e-commerce.
As described by Reynolds, E-commerce takes several forms, including business-to-business (B2B), business-to-consumer (B2C), consumer-to-consumer (C2C), and e-government (e-gov). It’s any type of organization, or that includes the transfer of information across the Internet. It covers a range of different types of businesses, from consumer based retail sites, through auction or music sites, to business exchanges trading goods and services between corporations. It is currently one of the most important aspects of the Internet to emerge (Reynolds, 2016). While there are multiple factors of e-commerce operation for retail interacting with its customers the three primary benefits are effective customer service, convenience, easy and timely efficient orders.
Although e-commerce is one of the most prevalent to dealing business of this generation, there are a lot of advantages to business, customer and society. however, there are still some areas of concern services will need to be processed.
Transactional websites also known as e-commerce (abbreviation for electronic commerce) are websites that are used for online trade between two parties (the buyer and the seller). Transactional website is a type of industry where buying and selling is carried through the internet. With the significant growth of the internet nowadays, transactional websites are also growing to the point that some businesses open solely on the internet as transactional websites. The trading process happens through credit cards like Visa, PayPal, and MasterCard etc.
It is without a doubt that e-commerce has become a part of life for most of us. The E-commerce industry has grown and has truly taken the world by storm. It has faced numerous challenges from its initial stages and has surpassed a ton of them, making it a successful innovation in how we shop. However, there definitely still is room for improvement, as there are challenges that are left to be addressed.
The payment systems and protocols have been developed with the development of the electronic commerce. The current system of payment is consisting of the merchant, customer, and the payment gateways, the procedure is that the merchant receives the information of the customer’s payment and forward this information to a payment gateway in order to process the payment. This procedure holds several risks to the customer’s information because of the ability of the merchant to save the information related to the customer and may misuse this information later. The other possibility is that the information is compromised and the merchant is unaware when the information of the customer payment is forwarded to a payment gateway.
Online shopping has made life a lot easier and less complicated, not to forget that it also is a time saver. But with every good, there’s the bad. The advantages of online shopping on Amazon is that it’s convenient for lazy people, they can order what they want without actually stepping out of the house, it’s less time consuming, cheaper than what’s in stores and it offers a lot of choices, trusted reviews and it sometimes offers products that are no longer in shop racks or products that don’t have a shop and only operate online and with a CEO like Jeff Bezos there is no such thing as a bad review about the service that is offered, simply because he believes that all their customers should be treated in a very high manner. Delay of delivery is a disadvantage, you’re not given an exact duration of when or how long the delivery of your order and many more disadvantages will be further discussed.
“The web is the ultimate customer empowering environment. He or She who clicks the mouse gets to decide everything. It is so easy to go elsewhere; all the competitors in the world are but a mouse click away.” Jacob Nielsen, Designing Web Usability. There are many Pros and Cons when it comes to e- commerce. The use of the internet e commerce has grown drastically in recent years. E commerce is the buying and selling of goods and services on the internet. Even though there are tangible privacy and security issues that keep people on guard, consumers face a dilemma each time they need to divulge highly personal information online, the ability to provide secure shopping transaction via the internet and
Internet customers’ expect to have 24/7 service that is quick and easy with little to no contact with human members of staff. Speed is key. Maintaining a quick and high performing website is integral to ecommerce success, particularly during high demand times. Internet customers will become frustrated quickly if access is slow or not attainable and so will give up and try another rival business due to the ease of being able to visit multiple competitors within minutes. Surveys have shown that customers get frustrated with e commerce sites due to pop up adds, difficulty with finding specific items, service isn’t as good as in the actual store and the service isn’t personalised. For ecommerce businesses, customer expectations have become very high. They want cheaper products, in good condition with a quick delivery time and good customer service if they were to come into contact with an employee.
o less affluent people can buy more and increase standard of living (questionable says WTGR)