Company of Choice
Abans Group - Abans Private Limited
Integrated in 1981, Abans Private Limited is the important trading support of the Abans Group. It represents world famous brands in electronic home appliances, crockery and cookware, sanitary and light fittings and a host of other household items that make Sri Lankan people's lives easier and better.
Vision
Be the Soundest and most trusted financial solutions provider in the industry.
Mission
Abans Private Limited currently have a network of over 230 showrooms across Sri Lanka. Abans also have more than 400 authorized dealers representing them in the remotest rural areas bringing their products within reach of each family and every household in the country. All products sold by Abans
…show more content…
Abans and Softlogic are the other two players operating a chain of outlets in this industry. All players put together, over 3000 outlets of consumer electronic product stores at operation. By looking at the rural retail market there are several other competitors such as Crown, Dilshan traders and Seetha traders. Most of these major players such as Singer and Softlogic have already implemented e learning systems and this have helped them reach greater heights in both industry wide as well as in building good customer relationships.
The Sri Lankan customer has been affected by Western lifestyles and thus now requests more amazing accommodation. To suites these needs of the customers, Abans needs to train their staff. One of the latest ways to train their staff is by implementing the e learning system. (Sri Lanka targets more electronic exports by 2020, 2009)
Current Method and Training and Development in the Organization
The current training and development that is taking place at Abans retail is described below.
Retail Point of Sale
The point of sale (POS) is where customers pay for purchases. Retail Training can cover aspects of POS handling including the operation of equipment, how to perform transactions, complete sales and package goods. Efficient points of sale handling procedures.
Interacting With Customers
What many retailers fail to realize though is that there are
point of sale system. The POS system is a perpetual inventory counting method that electronically records items immediately upon their point of sale (Stevenson, 2015, pg. 552). In other words, as a cashier scans a customer 's groceries, each scanned item is automatically recorded in the system and deducted from the store’s inventory. Implementing a point of sale would benefit a business’s inventory management function in several ways. First, the POS system will provide managers with a continuous flow of updated information (Stevenson, 2015, pg. 552). As a result, the information will provide more accuracy when used for sales forecasts and analysis, which substantially affect inventory decisions. Continuously, this inventory system would also allow greater flexibility in the sense that it can be wirelessly linked to the main company’s inventory system, creating a network of the company’s inventory systems. The POS system is capable of tracking many operations at once and can be modified according to management’s needs (MacCarthy, n.d.). This flexibility would undoubtedly benefit a large company like Wegman’s with many store locations. Lastly, the system is able to help businesses maintain a high level of customer service. Because the system gives customers a receipt with the price and quantity of each item purchased, the customer is able to see exactly what he or she purchased. This practice
This report is, by no means, intended to be a comprehensive study but an indication of one part of a problem. Understanding the dimension and quality of African American overrepresentation is a first step toward resolving the problem. So, to better understand the problem and its roots, more research should be conducted which more critically explores a greater range of possible causes and subsequent outcomes and which utilizes individual student records as the primary unit of analysis. Researchers should examine more closely the decisions made by the school personnel referring the students for corporal punishment, in different districts, because it appears that race may be as much a factor in the classroom as it is in the administrator’s
well as firm policies and procedures. Tomorrow morning, you begin a two-week training program on
Before any branch was redesigned, all staff took part in special training sessions such as teambuilding and customer service sessions, drawing on best customer practices from the retail sector.
Business like Amazon wants to make buying item from their business easier for customers. This is why Amazon offers E-retailing which gives customer option to go shopping online. The internet has had impact change on consumers shopping habit as shopping online has numerous advantages which is why online shopping continues to gain popularity. Some of the advantages of E-retailing is that it’s convenient as consumers are able to go shopping at home which could help them save cost on travelling and also gives consumers an option to compare prices of different products as there are wide range of products being sold online.
Training and Development is imperative to the organization’s progress. Training helps addressing employee weaknesses and builds a reliable and skilled workforce. This will improve the employees’ performance and boost their self confidence, and innovation. By acquiring the needed knowledge and skills, employees can perform more efficiently and increase the overall productivity of the organization.
Training and development activities include: Inductions, Health & Safety training/law, organisation and delivery of training courses, structuring appraisals & Personal Development framework, holding, recording and updating training information and managing training budgets.
Hyundai automotive distributors were established in 1967. The company has displayed a high level of commitment to southern Africa’s future from both an economic and political point of view.
A point of sales system is another great addition to nay growing business. The POS has many functions. The POS will contain a register for purchases, have the ability to track reports and menu maintenance, improve service speed, and enhance customer service. To increase service speed, the POS efficiently makes order entries that are then transferred to the kitchen. This results in fewer mistakes and the ability to track ticket and wait times. The system also has the function of splitting checks and makes card processing simple. This ensures more seat turnover and shorter wait times for the customers. In return this has the potential to increase revenue at every service. POS can create loyalty programs that ensure repeat customers and generate more sales of gift cards. POS provides operational control that analyzes “detailed reports to drill down on sales, server and restaurant performance” (NCR 2013). A software like ALOHA also provides a training interface that allows new employees to learn the system quickly. This reduces the cost a restaurant would ultimately have to pay on training new employees. The ALOHA system is very up to date with new technology trends, providing mobile and digital signage and cloud based solutions and social technologies. The variety of functions in a point of sales system makes it very attractive to new restaurant owners. The cost of a POS can range hundreds to thousands of dollars based on the size of the
Over the course of the two (2) day training, we will meet learning points utilizing video technology, behavioral practice techniques, utilizing in- basket games, classroom interaction, lectures, team- building exercises, web-based training, and job aids. The training is designed to give the trainees the KSA’s required to perform in their roles successfully and perform to company standards.
The purpose of this case is to see and understand how e-learning tool contributed to an improvement in the processes of Cisco Systems by answering the following questions:
The main supplier of Afren referred to the oil-rich country in Africa such as Nigeria, which is the main business unit of Afren (Afren plc.,2014). As Nigeria is supportive for foreign investment (Rice, 2014).
The electronic learning portal is taking place of many of the employee training programs. This is because E-learning portal can be used to deliver the study material directly to the employee instead of the employee needing to have a supervisor deliver it directly. This program has shown to save companies anywhere between 30 and 70 percent over traditional methods (Fister, 2008). Utilizing this system decreases
e-Learning is a catch-all term that covers a wide range of instructional material that can be delivered on a CD-ROM or DVD, over a local area network (LAN), or on the Internet. It includes Computer-Based Training (CBT), Web-Based Training (WBT), Electronic Performance Support Systems (EPSS), distance or online learning and online tutorials. The major advantage to students is its easy access. There
E-learning has come to dominate the strategic thinking of employers over the past decade in several countries. Only in recent years in India, there has been focus on e-learning, this is due to the recent development in MNC, BPO and IT concerns. This is widely seen due to the connected economy, become intangible and fast growing among organizations. Due to emerging MNC’s, globalisation has become one of the most important criteria to increase flexibility of communications, and hence become vital among the organization. Despite the emphasis on e-learning and large investments made on training it is still not clear and ongoing success have not yet been recognized, due to the ongoing structural changes among managements. The problem in