Varying Attributes of Sales Representative Success
Anayancy Chapa
Siena Heights University
Varying Attributes of Sales Representative Success
Many studies have been conducted to ascertain what exactly makes a successful sales representative. To do that, one has to find out exactly what measurable variables can be studied and tested; that may have an impact on the individual sales-person. Lounsbury, Foster, Levy, and Gibson (2014) performed a study that focused on intrinsic personality traits, and their effect on said sales success. Continued, Owens et al (2013) backs up intrinsic trait research by establishing data that agrees with Lounsbury’s claims on emotional traits. On the other hand, Agnihotri, Krush, and Singh (2012) performed a study that found guilt, and empathy, having strong correlational success with sales. It is the objective of this paper to answer the questions such as what impact do intrinsic personality factors, extrinsic factors, and gender rolls have on sales success?
Literature Review
In Lounsbury et al (2014), a study was performed to determine exactly which intrinsic qualities have the biggest effect on successful sales outcome. A total of 978 sales managers were involved in this survey, across the United States. The method in which they obtained data was by having their participants complete an online survey of Resource Associates Personal Style Inventory, as well as completing a survey in regards to overall career satisfaction. Of the numerous
Introduction: In this assignment I will be giving information the following point talk about each sales staff must do or be like when working for these different scenarios. Also I have included the sales technique out of four of them: Cold-calling, Face to face, Telemarketing and drop in visits. Also I have included their own personal interpersonal skills of what it takes to be a sales staff to be working for those scenarios, I have also included examples and relevant pictures.
It seems clear from the preceding discussion that, although definitely a factor, personality and physical appearance and abilities alone did not adequately account for Mr. Spencer’s success in his role as a salesperson. It seems his dedication and apparent drive to excel, as witnessed by his willingness to sacrifice family relationships, was perhaps a greater factor. There is also some evidence of a motivational and training element within the Tri-American Corporation, as evidenced by the annual company sales conferences, feeding into the findings by Churchill et al. (1985) that influenceable factors had a greater effect on salesperson performance. Finally, one cannot discount the presence of sheer luck in contributing to Mr. Spencer’s success, especially early on in his first year.
Strengths as a Salesman Dick Spencer has had an interesting career. He began as a salesman at Tri-American Corporation and quickly worked his way up the corporate ladder to management level. He experienced many achievements and also many roadblocks during that time. This case analysis will examine some of the contributing factors to his successes and failures as well as provide recommendations on how he could have been more successful as a manager. Dick Spencer experienced great success very early in his sales career. His outgoing, likable personality could have factored into that success. High levels of openness to experience are associated with curiosity and a willingness to entertain new
Although your old life contains many memories you may wish to forget, you must remember the determination and commitment you always brought to your work. Your desire to succeed first manifested itself at a very young age, but unfortunately your environment did not offer you opportunities to use your good qualities in a positive fashion. However, today, in the field of sales, the same determination that allowed you to succeed in the world of crime can also allow you to excel as a salesperson.
Strengths as a Salesman Dick Spencer has had an interesting career. He began as a salesman at Tri-American Corporation and quickly worked his way up the corporate ladder to management level. He experienced many achievements and also many roadblocks during that time. This case analysis will examine some of the contributing factors to his successes and failures as well as provide recommendations on how he could have been more successful as a manager. Dick Spencer experienced great success very early in his sales career. His outgoing, likable personality could have factored into that success. High levels of openness to experience are associated with curiosity and a willingness to entertain
This paper will discuss in some detail about what goes into a good salesperson and how to get clients. It will also discuss six total rewards program. Define the behaviors of the sales force that are targeted with the compensation plan. Next, look into how a value proposition is accomplished for current and future employees at car lot. Specify how fascinated future salespeople may be in the near future.
This occupation isn’t like others because the success of the sales aren’t just based on how the salesman works, but also the customers attitude. Sometimes a customer may not be interested or lose interest quickly. This makes a salesman’s job harder because they must pay close attention to their customers and form correct reactions. A successful salesman must know how to persuade their customers, yet aren’t too pushy. The salesman must make the customer feel comfortable and feel a need to buy what they are selling. The greatest thing to remember is that a salesman must be understanding with customers. If the customers say the price is too high or that they don’t want the product, the salesman must stay kind to the customer. If not they might never buy a product from them or hinder any their future
All successful sales staff have company cars, laptop computers and visibly high incomes. They tend to dress very smartly and walk around company premises in a self-confident, sometimes arrogant manner. They operate very much as individuals and rarely resort to the formal chain of command when a problem arises.
In this week’s readings and content there were three principles that impacted me: the “Act as If” principle, how to build confidence, and the theory of “Learned Helplessness”. All three of these principles or ideas can have a big impact on a sales career or even just any career in general. They each have a lot to do with mindset, attitude, and are ways that we act.
Sales is a career which attracts extroverts, by the very nature of the work. At the level of the calling sales rep, it would be hard to think of many jobs that were more suited to the "big personality," socially-oriented extrovert. Sales reps have to meet and greet comfortably, take the initiative in relationship building, remember people's names (and other important things about them such as family, hobbies, etc.), handle rejection and move on quickly. In my experience the vast majority of sales reps are extroverts.
What is the one thing that all for-profit companies have in common? They must generate sales of their products or services to survive. In order to accomplish this, most companies have a team of sales representatives driving themselves and each other to win the confidence of clients. But just like every sports team needs a coach, every sales team needs a strong and knowledgeable Sales Manager to be successful.
The next stage in the personal selling process is approaching the prospect. This means actually having an initial first meeting with the prospect for the first time, face-to-face. (Personal Selling, pg.136) Like most things in life, “Practice Makes Perfect”, and in this particular case, this statement holds true in that the more a sales representative practices and rehearses their sales presentation, the better. Practicing and rehearsing one’s presentation assist sales representatives in
The sales staff has to possess an interest in the kind of job they perform which is the major driving force for them. Other than this sales staff‘s performance depends upon the various aspects-
The oldest form of selling of any kind has always been one person selling something to another person who wanted it. One on one, face to face in which a seller has something to sell and a buyer wants to buy it. Throughout the years a seller would attempt to sell something and use his good name and reputation to sell it. The same can be said in business. While this form of selling does not work in my line of business to customer retail it does work for companies in business to business relationships. This Essay will describe the Personal Selling concept from a business standpoint. It will highlight the advantages and disadvantages of personal selling and give basic information for teaching, training and managing a personal salesperson.
June’s auto sales figures came out today and for people taking an extended four-day weekend to celebrate America’s Independence Day, poolside chatter may have silenced the news.