Lesson 6 Case Studies
Milan Shrestha
International American University
MGT 500 : Organizational Behavior and Leadership
Sushil Pant
October 17, 2014
Chapter 12
Effective Communication: Partnership in Italy.
The given case is about effective communication. In the case, Melissa Chang who is handling all sorts of sourcing activities at the company, she is asked to travel to Venice, Italy to meet her company’s partnering company. She is asked to travel for solving the issues that has made a bad impression of her company towards the partnering company. As before also Melissa’s colleagues cancelled their trip to Moscow at the last minute which hampered their relationship with other partners
…show more content…
And at the second day, her communication skill was so effective that the behavior of Italian partners changed and they were much warmer and willing to sit down and discuss details of work. So her response to the feelings of the Italian partners helped her analyze the situation properly. Melissa’s also noted down Italian partner’s cues or issues and answering correctly to the partner’s efficiently. Mainly the active listening of Melissa helped her answer thoroughly. Melissa established rapport towards the partners which effectively communicate to help them feel comfortable. So Melissa’s communication style impacted the performance of the Italian partners which we can see in the case that Italian partners projected plan for the next fiscal year and also a formal dinner in her honor was arranged. Italian partners also praise Melissa for her quick actions and decisiveness.
Question 2: Primary source of information to Melissa’s visit The primary sources of information prior to Melissa’s visit to Italy was the establishment of effective communication in between the Italian partners and her company in order to solve the issues. Italian partners requested several times for information to Melissa’s colleagues but it was not fulfilled. So to tackle the communication barriers in between the two partnering companies is the primary source to Melissa’s visit to Italy. The act of removing the
b. What medium would you use to reach each of these parties and what would your relative resource allocation be to each?
S.P. is admitted to the orthopedic ward. She has fallen at home and she has sustained an intracapsular fracture of the hip at the femoral neck. The following history is obtained from her: She is a 75-year-old widow with three children living nearby. Her father died of cancer at age 62; mother died of heart failure at age 79. Her height is 5’3 and weighs 118 pounds. She has a 50 pack year smoking history and denies alcohol use. She has severe Rheumatoid Arthritis (RA) and had an upper GI bleed in 1993 and had Coronary Artery Disease with CABG 9 months ago. Since that time, she has engaged in “very mild exercise at home.” Vital signs are 128/60, 98, 14, 99 degree farenheight (32.7 degrees C) SAO2 94%
Incremental cash flows is the difference between the cash flows a company will have if it implements the new project versus the cash flows the company will have if they choose not to embark
The applicants are morally correct as long as their action promotes their long term interest. If their action produces or will produce for them a greater outcome of good, versus evil in the long hall than any other alternative, than that action is the right one to act on, and the individual should take that to be a moral act. An Assessment of Morality by Ethicsinbusiness.net
As a member of management Clive Jenkins is responsible for boosting employee morale to ensure that company goals are met
Scenario: An elderly woman showed symptoms of near syncope and was admitted via ambulance to a small community hospital. She experienced an inability to move on her own and almost lost consciousness while watching her grandson play basketball. Her symptoms occurred during a visit to her daughter’s home, which is approximately 150 miles from Liza’s home. When Liza was admitted to the hospital, her daughter explained the numerous types and dosages of medications her mother was taking. She also mentioned that Liza had not been taking her Coumadin as directed by her physician for the past week or so. Liza was admitted to the intensive care unit for evaluation. Over the course of hospitalization, Liza’s condition worsened.
1. Write a client outcome to help Mrs. Ross resolve the symptoms (i.e., defining characteristics). Refer to Section III (beginning on p. 119) of the Ackley and Ladwig text.
IgG – funtions in neutralizing, opsonation, compliment activation, antibody dependent cell-mediated cytocity, neonatal immunity, and feedback inhibition of B-cells and found in the blood.
Poor work life balance for gen. y – When gen. y can’t work due to their social life outside of work. The gen. y wanted more flexible working hours instead of wanting to only have to work full-time. Francoli gave them the solution to pick between two option which where 1) was to work longer hours four days a week and have the Friday off or 2) employees get to choose when they want to work put to only 8 hours a day.
Scenario: John is a 4 year-old boy who was admitted for chemotherapy following diagnosis of acute lymphoblastic leukemia (ALL). He had a white blood cell count of 250,000. Clinical presentation included loss of appetite, easily bruised, gum bleeding, and fatigue. Physical examination revealed marked splenomegaly, pale skin color, temperature of 102°F, and upper abdomen tenderness along with nonspecific arthralgia.
Functional magnetic resonance imaging (fMRI) technology would be best reveal the location and extent of damage to Tim’s brain produced by his
Mr. Hugh Tudor (55 yrs) is a well-known person in Milville, where he has been living for 30 years. He is involved in lot of social activities and has a reasonable pension and savings. He is becoming restless in his retirement and shows interest in investing in The Leeds Livery, local British pub in Milville, which could provide him with more challenges. While discussing this matter with his friend, he found out that the pub has great potential to perform well as it once exceeded the profit percentage of the industry. Mr. Tudor is in the process of exploring this opportunity but still has several questions rising in his mind.
1. Assume ParaWorld was eventually ordered to cease and desist due to IP infringement. What category of IP has ParaWorld most likely infringed? Explain the actions that constitute such an infringement. (5 Marks)
1.What do McRae and Costa mean by introversion and extraversion? Is Subira introverted or extraverted? Find examples in the case to support your answer.
1. Table 8.1 shows results of an eight-center clinical trial to compare a drug to placebo for curing an infection. At each center, subjects were randomly assigned to two groups.