Case Study – Motor Parts Corporation
At first, I was under the impression that this case study was about a moral dilemma. Whether firing Al during this time of need would be the right thing to do, despite it being necessary for the company to continue its success. But after reading the book I can see how this case study doesn’t have to be about right or wrong, but instead about how communication can be an important tool within an organization.
Motor Parts Corp. (MPC) is running a business, and therefore needs to be operating at 100% at all time. Business doesn’t rest, and any sort of distractions can be the difference between a revenue gain and loss. As president of MPC, Bob Marvin, has one objective over any other, and that it to
…show more content…
With a proper understanding of communication, we come to realize that the actual case study is not in regards to Bob or Al being correct, but that a different approach in the way they were communicating could have improved the situation for both parties.
In Al’s case, just like IBM had done, he could have used technology as his main tool to combat his inability to travel. Armed with the internet and a smart phone, he could have been present in the decision making conversations of the company, without having to be in the building. Technology would have provided him with the necessary tools to keep monitoring his employees and providing input to all subordinates under his control.
In fact, with the advancement of cameras, he could have even been able to see how his employees react to his questions and how they provide answers. Between 60 to 90 percent of interpersonal communication is nonverbal; therefore being able to see employees would certainly be an asset to any manager. Body language, or Kinesics, is extremely important when it comes to determining what a person is trying to say. A meeting with camera capabilities can be invaluable in ensuring that both parties encode and decode the messages being sent and received.
Then we have Bob, whose frustration is more than valid as he tries to ensure the improvement of the company under his command. Bob should have communicated to Al his concerns, and found ways for Al to
Human Relations in Business – Maja Barnes’ Case Study 11-2: So, Is This How You Learn Leadership?
S.R is a 69-year old man who presents to the clinic because his “wife complains that his snoring is difficult to live with.”
Q.1 – Briefly describe the dilemma presented in this case study. Who are the key players and what are some of the antecedents that have led to the present problem? Ans. When the best manager, takes certain actions which go against the core values of the company, it becomes really difficult for the management to make a fair judgement. They are stuck in a dilemma of what would be a better judgement. As a leader, it is very important to be fair and impartial to your team members. And so is the dilemma presented in the case, Bob’s Meltdown, Nicholas G. Carr. The key players in this case are1. Annette Innella 2. Robert Dunn 3. Jay Nguyen Annette Innella is the Vice President, Knowledge Management at Concord Machines. She was recently hired by
This type of research is very valuable. This type of research is the most accurate and best way to fully understand the virus. It may be time consuming but it is the best way to study the virus.
7/13 Worker went to the home of Crystal Sebastian. Worker knocked on the door and Crystal greeted the worker and invited the worker in. Crystal had a quarter sized hicky on the left side of her neck. As the worker and Crystal walk into the apartment Crystal shows the worker Josilynn's hover board for her birthday. The apartment was unorganized and messy. Worker and Crystal sat down in the living room to discuss court, ACR and Services. Crystal is working for the news paper route currently and seeking employment. Worker spoke about visitation and gave Crystal the 502 forms to fill out. Crystal spoke about visitation supervised and unsupervised. Worker stated that the worker did not have the man power, but it was an option to look into.
Mark volunteered to help with the community arts festival; he was supporting the not-for-profit organization as he had in the past. However, he did not know his good intentions as a volunteer would cost him his job as an assistant manager. The retail store’s phone number was printed in the festival advertising in error and ticket requests overloaded the phone lines, causing loss of business and annoyed the store manager. As a result, Mark was seen as the cause of the problems and terminated.
Discuss the four components of corporate social responsibility and how they relate to a charitable campaign such as (Product) RED. How does participation in a cause-marketing event contribute to a company's social responsibility? What role does sustainability play?
1. Create and interpret Commonwealth’s statement of cash flows for 2013. What information does it provide regarding the HMO’s sources and uses of cash over the past year?
Southwestern University: F The recent success of Southwestern University’s football program is causing SWU’s president, Joel Wisner, more problems than he faced during the team’s losing era in the early 1990s. For one thing, increasing game-day attendance is squeezing the town of Stephenville, Texas and the campus. Complaints are arising over parking, seating, concession prices, and even a shortage of programs at some games. Dr. Wisner, once again, turns to his stadium manager, Hank Maddux. This time, he needs a guaranteed revenue stream to help fuel the stadium expansion. One source of income could easily be the high-profit game programs. Selling for $6 each, programs are a tricky business. Under substantial pressure from
In the Romano Pitesti case, Tickton-Jones’ Management Team is faced with a situation that is not altogether uncommon in the business world, in that some employees feel that members of the Sales staff are being given “special” treatment by the company. Romano’s actions have probably not been as bad as what has been described to Management, but due to the fact that employees are still trying to find their place in the new, combined company, any hint of “unfairness” is immediately put under a microscope by other employees, and therefore, Management will have to take some sort of action, in order to show the other employees that their concerns are being taken seriously.
Case Name The Smithson’s Mortgage Case Study Teams This case is designed to be conducted by a team of students. The discussion, questioning, and resolution of differences is an important part of the learning experience. Another significant advantage is the sharing of the workload in preparing the final case study report. Knowledge Background This case draws heavily on the material presented in Chapters 2 and 3 of Principles of Engineering Economic Analysis, 4th Edition by White, Case, Pratt, and Agee, particularly Section 3.4 (Principal Amount and Interest Amount in Loan Payments). To a limited extent it draws on concepts from Chapter 4 (Measuring the Worth of Investments), Chapter 5 (Comparison
Krispy Kreme has experienced dramatic growth over the past 5 years based on their income statement. Every line on the income statement has grown rather impressively. Revenues have grown from $220M to $666M and net income has grown from $6M to $57M. Based on the income statement, Krispy Kreme is doing very well.
Downsizing has become a commonplace strategy for organizations to adopt in an effort to cut costs, eliminate redundancies, and streamline organizational systems. Over the last 15 years, many organizations have engaged in downsizing more than once. Most companies have learned from the mistakes of the past, but some companies are still trying to use the same tactics today that were used in the mid 1980s, that leave employees reeling.
Following that, the expected values for decision nodes 6 and 7 should also be calculated. The following results were obtained:
Although Mary Ann did not want to waste time with this open communication process, she would have realized that Mike and Jeanine work better together when each subordinate individually feels useful and important. Mary Ann got the results out of Jeanine that she expected because she made her feel useful and important. If Mike was properly motivated and given