Closed Ended Questions

This has meant that new approaches have to be made so that clients can access a type of interview at a time and in a place to suit them. To meet individual needs this has meant me offering telephone guidance or home visits to accommodate their requirements. I have also signposted them to online services such as webinars about CV building and networking and useful clips as well as online chats with prospective employers. I also offer events that may give them additional options and opportunities. I have also had to discuss the timing of one to one support with clients, as some prefer to have the interview in the early stages of resettlement to point them in the right direction, whereas others like to carry out their own research and start to make plans and use the interview to reassure them and challenge their options to get more out of it. This also means I can tailor my advice and guidance to the career path they are considering.

In these agencies visits the skill that was mainly used and develop was interviewing. Interviewing is defines as a formal meeting between one or more individuals where questions are being asked and answers are being given. The type of interview that was conducted was face to face consultation. This is one of the best types of interview because it gives you an opportunity to observe the surroundings and body language of the interviewee.

My goals for the session were to introduce myself to the client, understand the client’s concerns, learn her background and current situation for several areas relevant to her life and her concerns, such as medical, family, legal, educational, and vocational. I

Once the client would sit on my chair I would start my client consultation, this process is highly important to make sure we are on the same page as the customer.

As a group, come up with 5-10 questions to ask each person you intend to interview make sure that the questions are relatable and germane.

Guidelines are created to ensure a success interview process. Setup meeting time with the individuals, which will be interviewed and be prepared and on time. When conducting the interview examine the background of the organization and have a checklist readily available. Be on time for the interview be sure to pay close attention to what the user is saying and what the company are looking for. Refrain form using computer and information technology jargon. Collect both qualitative and quantitative information from the user. Distinguish between what is a desirable and essential requirement. Repeat back to the user what is

2. Cowger, C. (1994). Assessing client strengths: clinical assessment for client empowerment. Social Work, 262 - 268.

how the questions are answered. Your goal in choosing an interviewee is to simulate the interaction

Discuss some ways in which you have effectively and successfully navigated interviews with patients of all ages, or in particular your area of practice.

In order to address the client’s problems and strengths Birkenmaier suggest using a “two compartment model”. “In this approach, the assessment includes a two component model in which the social worker first explores a series of questions with the client to define the problem situation (Component 1). The questions will not only help to identify the client’s strengths, but also their life experiences (both positive and challenging), and strategies for coping with adversity. Gathering this comprehensive perspective on the client’s identity can aid both the social worker and the client in formulating a perception of the client in terms of strengths, versus deficits. (Birkenmaier, 2014, pg.110)”

The client has completed our graduate program and is currently working part time. The client will be moving into an apartment with her two by the end of the week. It must be noted that the client is now optimistic about her future and more cognizant about her strengths. My work with the client was based upon a helping relationship. During the intake session goals were created based upon the client’s needs. My role as a social worker was explained in detail to ensure that the client was aware of the contracting process. I could communicate my expectations within the boundaries of a collaborative relationship by allowing the client to make modifications and changes based upon expert knowledge of her situation (Poulin, 2010). At no point are services with a client terminated. We continue to make follow-up phone calls each month, to make sure that the client is doing okay.

A social assessment report including all relevant domains of social functioning would include how Jessica was in a physically abusive relationship before John’s father who is now her ex-husband. Her ex-husband was emotionally abusive to her and physically abusive to John. She also states she had a history of sexual abuse as a child. John also has behavioral problems he receives speech and occupational therapy. Jessica’s mother told her to try spanking John to help with his problems. She is having money problems as well as transportation difficulties as her work is 35 miles away. Jessica also has a depressed mood. Jessica’s culture or values would include her family by loving her son and trying to understand him better. She is from a small town in Washington therefore one would think she is a citizen of the United States. She is having difficult with car problems as well as finical problems which would led me to think she may be from a poverty culture. Jessica has three very solid strengths

I learned to understand the basic elements of the interview through the social worker’s skills checklist that was given at the beginning of each mock interview. Through the checklist I learned the importance of building a rapport with clients, the funneling technique, naming feelings, naming feelings, paraphrasing, engaging in supportive collaborative behaviors, and how to appropriately

However, I may have not used all the skills necessary to draw out the client’s feelings and meaning in a therapeutic way (Ivey & Ivey, 2007). I used open ended and closed questions to gather more in depth information from the client. For example, “What are your expectations?” and “Would you be satisfied with your grades if your parents do not pressure you?” I also used encouragers such as head nods and repetition of key words stated by the client. I also summarized her story several times to clarify with the client that I was hearing her correctly. I felt that she was motivated to elaborate (Ivey & Ivey, 2007, pg 231). I also used some observation skills such as observing the client’s verbal and non verbal behaviours, e.g. her voice tone, eye contact and the way she was sitting at certain point in the session. While I listened to the tape, I realized that I had empathized and reflected on the client’s feelings a few times and this was done later in the interview. Not reflecting empathy earlier led the client to think that I did not understand her situation. Also, I imposed my values on the client by telling her that eighty percent is good even though she clearly stated that it is really bad for her. I thought this would have made her feel better but it did not. If I were to meet this client again for the same issue I would reflect empathy by saying the following: “Getting good grades means a lot to you. I can see

in the small interview. Below is a list of the questions we used for the interview portion.