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Customer Perception of Private Label Brands at Big Bazaar

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4.1 Statement of problem The study was conducted to identify the customer perception about the private label brands at the Big bazaar. The study was limited to the private label brands in the food, apparels and the electronics section. The research was mainly conducted to identify various factors which influenced the buying behaviour of the private label brands. The study also intended to identify the demand for certain products which the customers would prefer to buy if included in the private label category. The main objective of the study was to identify various factors which adversely affect the sale of private label brands and to suggest an idea to increase the sale of private label brands.
4.4 Scope of study
The strategy for …show more content…

Out of the 100 customers who were surveyed, 52 % were aware that the store has their own brands. The rest 48% unaware about this fact. This reveals the importance of promotion scheme to be implemented in the private brand sector. This data reveals that the store lacks internal promotion activities. More emphasis has to be provided on creating awareness and excitement among the customers.

Relationship between the awareness about the private label brand and the sales men promotion of clean mate
This graph reveals the relationship between the awareness about the private label brands and the promotion of clean mate by the sales man. Only 48% of the customers purchase clean mate out of which 28% are aware of private brands and 20% are unaware of the private brand. 32.14% of the customers rated the sales men promotion as poor and 29.17% of the customers rated the performance as good. This reveals that the sales men should be given training in promoting the private brands. The influence of the occupation on customer buying pattern
This graph depicts the relationship between the occupation of customers and their spending pattern. The maximum amout of purchase is done by the customers in the private sector Rs2000_Rs 3000 per month.35% of the customers purchased 2000-3000 Rs per month. Only 9% of the

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