Dessler 4ce Tif Ch01

5424 Words Jun 12th, 2015 22 Pages
Chapter 01: The Strategic Role of Human Resources Management

1. Human resources management refers to
a. management techniques for controlling people at work.
b. concepts and techniques used in leading people at work.
c. the management of people in organizations.
d. all managerial activities.
e. concepts and techniques for organizing work activities.

Difficulty: 1
QuestionID: 01-01
Page-Reference: 2
Topic: Develops business cases for HR activity
Skill: Recall
Objective: LO-1 Define human resources management and analyze the strategic significance of human resources management.

Answer: c. the management of people in organizations.

2. The knowledge, education, training, skills, and expertise of a firm's workers are known as
a.
…show more content…
Answer: b. outsourcing.

8. The company's plan for how it will balance its internal strengths and weaknesses with external opportunities and threats to maintain a competitive advantage is known as
a. HR strategy.
b. environmental scanning.
c. strategy.
d. policies and procedures.
e. none of the above.

Difficulty: 1
QuestionID: 01-08
Page-Reference: 7
Topic: Provides support and expertise to managers and supervisors with respect to managing people
Skill: Recall
Objective: LO-2 Describe the two categories of activities required of HR managers and discuss examples of each.

Answer: c. strategy.

9. Rita is the HR Director of a manufacturing company. She recently undertook research to identify competitor compensation and incentive plans, information about pending legislative changes, and availability of talent in the labour market for the upcoming strategic planning meeting. Rita was conducting
a. an employee engagement survey.
b. an external opportunities/threats study.
c. environmental scanning.
d. an external market survey.
e. an environmental study.

Difficulty: 3
QuestionID: 01-09
Page-Reference: 7
Topic: Provides support and expertise to managers and supervisors with respect to managing people
Skill: Applied
Objective: LO-2 Describe the two categories of activities required of HR managers and discuss examples of each.

Answer: c. environmental scanning.

10. The core values, beliefs, and assumptions that are widely shared by members of an

More about Dessler 4ce Tif Ch01

Open Document