Title
Do employees care about corporate responsibility? Reviewing the impact of an organization’s perceived corporate responsibility on employee engagement.
Abstract
Employees are key to creating sustainable competitive advantage. Consistently, research has shown that employees who are engaged significantly outperform employees who are not engaged on several different key performance metrics. As global replication of technology and processes becomes easier and easier, the differentiation of service becomes critical for a organization in order to shine in an increasingly competitive market.
Implementation of corporate social responsibility (CSR) programs have proven benefits to organizations and research shows that implementation of programming may be a key drivers of employee engagement. Implementing programs that drive engagement and also benefit other stakeholders may be the key differentiator for long-term success.
Introduction
The ability to attract, engage, develop and retain talent has been identified as increasingly more important to organizations (Lockwood, 2007). Employee engagement is shaped by many internal and external variables. Basic needs such as fair pay and safe working conditions were primary considerations in the late 1800s. Early theorists focused primarily on the individual and theories and research centered on individual motivation and outcomes. Significant work was spent on reshaping tasks to improve productivity and output. As safe working
To foster a better employee culture, we should employ programs to keep employees engaged in the company. Engagement is an organization’s best proxy for how far and how hard the employee is willing to work for the organization. Engagement, over satisfaction, is the best predictor of whether or not an employee will stay with an organization long-term. Engagement can be thought of as the employee’s commitment to the organization. If this is not enough to convince an organization, engagement is directly correlated with business performance in terms of employee retention, employee productivity, customer satisfaction, and financial performance. Therefore, even if it is a difficult concept to define, organizations should still invest heavily in maximizing it. While there are no conclusive studies that
A key factor of an organization is its employees. Human resource professionals are facing problems in retaining employees for long period in attaining organization growth and success. HR professionals are in search of secrets on ‘what’ and ‘how’ to make employees commit themselves to their work and organization mentally, physically and emotionally in achieving long term goals. ‘Engaged” is the term, used when employees dedicate themselves mentally, physically and emotionally to their work and organization in achieving long term goals. Engaged employees are assets to an organization.
Employee engagement, which reflects the emotional commitment an employee has to an organization is not just an organizational nicety but a business necessity due to direct ties to a number of performance outcomes, such as profitability,
In internationally competitive business environments, employers need dedicated employees fully committed to the success of their organization (Kenan-Flagler, 2011). Although, there is a difference between employees who are engaged and those who are disengaged in terms of their commitment to the organization, motivation, enthusiasm and their focus on building a better future for their company. In these areas where engaged employees excel, disengaged employees fall short. These employees can have a negative effect on everything from customer service to sales, quality of products, productivity of the workers and other crucial areas of the business. The companies that invest their time in getting to know what matters to their employees are the
With globalization which is heightening competition, organizations must continue to develop tangible products and provide services which are based on strategies created by employees. These employees are extremely crucial to the organisation since their value to the organization is essentially intangible and not easily replicated (Meaghan et al., 2002).
Successful employee engagement should ensure a harmonious, productive employee and employer relationship and workforce ensuring maximum production output and giving the organisation a competitive advantage other organisations may find difficult to meet.
The monkeys at the top look down and see a tree full of smiling faces. The monkeys on the bottom look up and see nothing but assholes. The unknown author of this metaphor provides a descriptive analogy on the view of the executives who are at the top of the organizational chart which is completely opposite of the view that everyone else in the company sees. These different perspectives are just one of the reasons why employee engagement continues to be an important topic of research among consultants and company leaders. Engaged employees are defined as being committed to their organizations’ goals and values, motivated to contribute to organizational success, while enhancing their own sense of well-being. Even though engagement is a personal feeling, it still requires a combination of effort between the employee and the leaders of the organization. The bottom line is that organizations need highly engaged employees working in their companies because at the end of the day every employee’s productivity is affecting the bottom line of the company.
Abstract Purpose- The aim of this paper is to determine the extent employee involvement impacts organizational
In studying Human Resource Management, we study the foundations and principles by which an organization operates and conducts business. We also study the internal behavior of the organization. This includes studying the chain of command and the relationship between how employers treat their employees according to the organization’s moral values and what is expected of them by society’s ethical standards and by the regulations that the federal government imposes upon them. Although we touch upon the basics of HRM, we fail to dissect a topic that many believe to be one of the most integral components in managing a successful organization; this subject being employee engagement. Employee engagement can single handedly make or break an organization and hinder its relationship with its customers, but before understanding the cause and effects of employee engagement, one must first understand what employee engagement is, what it means to the employer, and what it means to the employees.
Organizations today recognize that it is not only important to engage in corporate social responsibility (CSR), but that it is also equally
In today 's corporate world, where reliability to organizations is fading fast, engagement has been growing by companies to maintain employees. Employee engagement is “a level of commitment and involvement of employees towards their organization and its value,” (Maslach, 2008). An engaged employee works with his/her colleagues to progress their productivity within their job, for the ultimate benefit of the organization. Effective managers have the talent to get things done by other employees. This is done by motivating employees to accomplish tasks. A manager must be able to represent these tasks to employees. Motivated employees will work with the manager to accomplish company objectives. Those employees who are displeased will work against company objectives. In this study it examines to see what enhances employee engagement or what can create the employee to be disengaged. Employee engagement drives employees ' motivation, job satisfaction, and loyalty to their companies. A manager’s capability to build solid relationships with employees generates engaging employees which then they can accomplish at the highest level and be a successful employee, (Judge, 2001). Employee motivation is seen as an important building block in the growth of effective businesses. A motivated employee symbolizes both a modest advantage and as a strategic asset in the corporate world, which is why the issue of building self-motivation in employees has sparkled interest in managers. Not
Employees, as members of an organization, contribute a lot to the enterprise’s manufacture, management and profitability. Corporations’ CSR activities definitely have an enormous influence on the qualities of employees’ behaviors. (Nan, X. & Heo, K. 2007, p.65) Employees may react negatively when they perceive a corporate injustice because that implies a mismatching with their values and threatens their psychological demands. CSR activities on employees are consisted of many aspects, such as skill training, working condition, payment as well as health and safety. Every corporation has its own human and labor policies.
Organizational leaders can no longer focus solely on maximizing profits, however; organizations also need to participate in improving the community. Even during difficult economic times, members of the community expect corporations to invest in the development of society (Bilson, 2010). Through investment in the community, organizations benefit through enhanced reputation, competitive advantage, customer satisfaction, and ultimately, profitability. The benefits of CSR outweigh the costs that may be associated with CSR programs (Lou & Bhattacharya,
Social responsibility has become a primal interest to the humankind for the past two decades. In the earlier days, the firms and organizations concentrated only on the financial part of the business and ignored the ethical, social and moral sectors. But in the recent times, the businesses are getting a grip of the significance of the social, ecological and environmental effects on their success. This has resulted in the emerging interactions between organizations and social segments thus giving rise to corporate social responsibility (CSR) . This paper discusses about the ways and methods of CSRs that are applied in the University of Wisconsin and the impact these methods created on the social, environmental and ecological fronts of the