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Example Of Emotional Intelligence

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Emotions can be defined as “A mental state that arises spontaneously rather than through conscious effort and is often accompanied by physiological changes.” Emotions are a response to stimuli. They are short-lived feelings that come from a known cause. It can affect attitude and behaviour in the professional and personal life. Emotions can help or hurt, but one has no say in the matter until one understands them. Some examples of emotions are: joy, fear, anger, grief, etc.
Emotional intelligence is one’s ability to recognize and understand emotions in self and others and the ability to use this awareness to manage one’s behaviour and relationships. Emotional intelligence is the “something” in each of us that is intangible. It affects how
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Peter Salovey of Yale University and Dr. John Mayer of the University of New Hampshire coined the term ‘Emotional Intelligence’ in 1990. Daniel Goleman popularised emotional intelligence through his books and speeches. He observes that “Intelligence Quotient (IQ) and Emotional Quotient (EQ) are not opposing competencies, but rather separate ones.” In their book, Emotional Intelligence 2.0, Travis Bradberry and Jean Greaves introduce emotional intelligence as – “The communication between one’s emotional and rational brains is the physical source of emotional intelligence.” They say that no education, experience, knowledge or intellectual horsepower serve as an adequate predictor as to why one person succeeds and another doesn’t. There is something else that society doesn’t seem to account for. There are examples of this every day at workplaces, homes, schools, and neighbourhoods. One can observe that supposedly brilliant and well-educated people struggle while others with fewer obvious skills or attributes flourish. The reason almost always has to do with this concept called emotional intelligence. It is harder to identify and measure than IQ or experience; certainly difficult to capture on a resume, its power cannot be
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