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Groups and High-Performance Teams

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Abstract Today’s leaders face many challenges in the creation of a high-performing team. Effective leaders are able to assemble a high-performance team with good hierarchical balance, measurable and attainable goals, and appropriate communication expectations across the team. They promptly address conflict resolutions and break down all physical barriers in managing multi-city offices and dispersed employees. By paying close attention to team demographics and diversity, good leaders will establish a solid group foundation which will result in a high-performance team. Groups and High-Performance Teams There are many factors that affect a team’s behavior and overall performance. Group demographics and diversity can ultimately …show more content…

38). Differences in world view can create dynamic conversations and results, if the team can learn how to effectively deal with conflict. According to D Andrea-O Brien and Buono (1996), “True team learning is the ability of members to… build on their knowledge so that their collective knowledge enables them to continually improve team… performance as well as to discover, develop and implement completely new ways of doing business (p. 1). Demographics Managing remote employees is a growing challenge for many of today’s leaders. It is not just about managing employees at satellite offices; it is also managing telecommuters who work a certain number of days from their home offices. A manager needs to understand the complexities of managing a virtual team and communicating across the boundaries of time zones, organizations and cultures. Good communication practices as well as building personal relationships are both key to working with remote employees. As Pauleen (2003) states, “Effective communications is a key to successful virtual teams, and one of the keys to effective communications is how well team members are able to build and maintain their personal relationships.” (p. 229). Video conferencing works well and provides a company’s employees with a visual link that serves to backfill for the lack of face-to-face communications that employees would have if they were collocated. Trust and Motivation An important goal for managers, in addressing

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